INO CX
INO CX offers a cloud-based call center software that enhances omnichannel customer interactions. With features like automated email management, real-time live chat support, and SMS integration, it empowers agents to deliver prompt responses. The platform provides intuitive dashboards for performance tracking and integrates seamlessly with existing business tools to optimize operations.
Top INO CX Alternatives
HOGUNSOFT
HOGUNSOFT offers a highly customizable CRM platform designed to meet the unique needs of various sectors, including real estate, call centers, and innovative companies.
Web Callback
The Web Callback service enables visitors to initiate instant phone conversations with businesses directly through their websites.
Diabolocom
Empowering agents with AI-driven automation, Diabolocom enhances customer experiences across all channels.
Aircall
Aircall provides phone support software for any business, which can be used without any hardware installation.
Odigo
Odigo offers innovative CCaaS solutions that enhance customer experience and optimize contact center performance.
All in One Cloud Call Center
The All-in-One Cloud Call Center, the latest iteration of Hermes360, transforms customer interactions through innovative features designed for performance and comfort.
ALE Connect
It efficiently manages interactions across email, live chat, social media, and phone, facilitating seamless communication...
Vocalcom
It features configurable call recording, multiple dialing modes, dynamic routing, native CRM integrations, analytics and...
Innovative ContactInSky
This software enhances guest satisfaction and boosts sales efficiency through insightful analytics and tailored reporting...
InTone
By analyzing vocal characteristics, it aids in identifying underlying sentiments and intentions, making it a...
INFOCU5
By providing on-demand sales and service agents, it enhances customer interactions while optimizing data management...
IQService
It integrates seamlessly with core banking systems like Fiserv and Jack Henry, enabling users to...
Infinity and Soft Agent
The latest release includes targeted fixes and enhancements from prior versions, ensuring improved performance and...
ID-Cloud
Deployed in hours without infrastructure investments, it enhances scalability, supports remote agents, and integrates effortlessly...
Top INO CX Features
- Omnichannel customer interaction management
- Intelligent email automation
- Real-time live chat support
- Outbound call campaign capabilities
- SMS customer engagement
- Comprehensive flow management
- Advisor performance monitoring tools
- Customizable KPI dashboards
- Unified and intuitive interface
- 360° customer view
- Seamless CRM integration
- Teleworking capabilities without constraints
- Quick project deployment timeline
- Proactive 24/7 support service
- Business continuity planning
- User-specific interfaces
- Training tools for self-sufficiency
- Actionable insights through analytics
- API and Web Services integration
- Push notification alerts.
