IrisAgent
IrisAgent revolutionizes customer support by utilizing AI to deliver instant ticket responses and automate manual operations. It enables intelligent ticket routing, real-time sentiment analysis, and empowers agents across platforms like Zendesk and Salesforce. By breaking data silos, IrisAgent enhances customer experience and boosts operational efficiency, driving productivity and proactive issue resolution.
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Top IrisAgent Features
- AI-powered ticket resolution
- Intelligent ticket routing
- Automated tagging of tickets
- Real-time sentiment analysis
- Customer health monitoring
- Churn signal detection
- Multi-platform agent empowerment
- Contextual support for engineers
- Automated SaaS support
- Automated FinTech support
- Automated Retail support
- Automated Healthcare support
- Automated gaming support
- Quick no-code setup
- Supports all major languages
- Easy customization options
- 24-hour support automation
- Visibility into escalations
- Improved operational efficiency
- Enhanced customer experience
