PointInsight

PointInsight

PointInsight offers a customizable web-based business process portal that enhances task and project management efficiency. Tailored for IT services, help desks, and customer support, it automates workflows while enforcing business rules. Its integrated knowledge base and customizable search features provide valuable insights through alerts and reports, streamlining human-centric processes for businesses of all sizes.

Top PointInsight Alternatives

1

NITRO Help Desk

NITRO Help Desk is a powerful software solution designed for Microsoft 365 and Teams, revolutionizing IT support.

By: Crow Canyon Software From United States
2

PROXY Pro

PROXY Pro is an advanced help desk software providing secure, always-on remote access to unattended endpoints without the need for a VPN.

By: PROXY Networks From United States
3

MetaCaseDesk

MetaCaseDesk serves as a robust HelpDesk, Ticketing Tool, and Case Management solution tailored for users of on-premise Microsoft SharePoint 2010 and 2013.

By: MetaCaseDesk From United States
4

RequestTrackerPro

Request Tracker Pro equips businesses with essential tools to enhance customer support efficiency.

By: Request Tracker Pro From United States
5

MelodyArc CX

MelodyArc CX revolutionizes customer support by integrating advanced generative AI with human agents, enhancing resolution rates while reducing costs.

By: ElbowCurve Private Limited From United States
6

SimplifyIT

SimplifyIT offers a user-friendly intranet portal designed to streamline everyday tasks for employees.

From United States
7

zenquiries

This help desk software streamlines ticket organization, allowing teams to collaboratively address issues...

By: zenquiries LLC From United States
8

SP IT Helpdesk

Users can effortlessly submit tickets and access resources through the MyIT portal in Teams or...

By: SP Marketplace From United States
9

LabiDesk

It features a shared inbox for managing emails and support tickets, automatic ticket assignment, and...

By: LabiDesk From United States
10

Support.cc

With automation features and advanced reporting, it streamlines workflows, enhances customer satisfaction, and ensures efficient...

By: 500apps From United States
11

IrisAgent

It enables intelligent ticket routing, real-time sentiment analysis, and empowers agents across platforms like Zendesk...

By: IrisAgent From United States
12

TaskFlow

Its user-friendly interface allows teams to manage tasks seamlessly, prioritize projects, and collaborate effectively...

By: TaskSuite From United States
13

Instant Chime

This cloud-hosted application enables rapid deployment, often within a day...

By: Instant Technologies From United States
14

Giant Rocketship

With features like SmartDispatch, SmartMeetings, and SLA Sentinel, it ensures timely responses, minimizes SLA violations...

By: Giant Rocketship From United States
15

Ignatiuz HelpDesk

This internal ticketing system within Microsoft Teams and SharePoint Online enhances communication between employees and...

By: Ignatiuz Software From United States