MetaCaseDesk
MetaCaseDesk serves as a robust HelpDesk, Ticketing Tool, and Case Management solution tailored for users of on-premise Microsoft SharePoint 2010 and 2013. It features du... MetaCaseDesk serves as a robust HelpDesk, Ticketing Tool, and Case Management solution tailored for users of on-premise Microsoft SharePoint 2010 and 2013. It features dual portals for support and customers, enabling efficient ticket management and incident reporting. Flexible authentication options enhance security, ensuring seamless access to support services.
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Company Information
- Company: MetaCaseDesk
- Country: United States
Top MetaCaseDesk Features
- On-premise SharePoint integration
- Cloud deployment option
- Multi-portal access
- Active Directory authentication
- Cross Domain Authentication support
- Custom login/password options
- Secure ticket viewing link
- Personalized consultation services
- 24/7 technical support
- Expert MetaCaseDesk training
- Migration from older SharePoint versions
- Data loss prevention guarantee
- Proactive and customized solutions
- Incident/case tracking capability
- User-friendly ticket management
- Advanced reporting tools
- Mobile-friendly interface
- Workflow automation features
- Integration with third-party tools
- Scalability for growing businesses.
