ITSM 365
ITSM 365 is a versatile service desk software designed to streamline operations across various departments, including IT, HR, and client services. It facilitates omnichannel request handling, equipment tracking, and analytics. Users benefit from a low-code platform for tailored processes, ensuring efficient collaboration, project management, and automated customer support, all within a unified system.
Top ITSM 365 Alternatives
Hornbill Supportworks ESP
Hornbill Supportworks ESP offers a streamlined access portal for members, enabling enhanced community features.
SerioPlus
SerioPlus streamlines server management with intuitive tools tailored for web professionals.
Footprints Service Desk
Footprints Service Desk enhances operational efficiency by automating routine tasks, allowing service desk agents to focus on critical issues.
Admin24
Admin24 offers a robust Service Desk integrated with Bitrix24, facilitating streamlined client interactions through popular social networks and instant messengers like Telegram, WhatsApp, and VK.
ProactivaNET Service Desk
ProactivaNET Service Desk revolutionizes IT management by automating processes and enhancing user experience.
Hornbill Service Manager
Hornbill Service Manager revolutionizes customer experience through seamless digital interactions and automated service delivery.
Sunrise ITSM
With over 30 customizable modules and a user-friendly interface, it streamlines IT operations through automation...
OpenText ZENworks Service Desk
By integrating with enterprise directories and cloud solutions, it enhances efficiency and saves time, allowing...
SMART Service Desk
Specializing in IT Service Management (ITSM), Governance, Risk, and Compliance (GRC), and Service Asset and...
Service Management Automation
With features like a native mobile app, smart analytics, and a virtual agent, it effectively...
Matrix42 Service Management
This platform enables organizations to streamline software and asset management, enhance endpoint protection, and drive...
Vorex
With seamless integration into Kaseya VSA, it enables technicians to resolve service requests 40% faster...
ManageEngine ServiceDesk Plus MSP
It seamlessly integrates ITSM and PSA functionalities, enabling automation of workflows, customizable service catalogs, and...
Point of Business
With tools like the Automation Orchestrator and Luma Virtual Agent, it addresses increasing service request...
Top ITSM 365 Features
- Omnichannel request intake
- Equipment inventory tracking
- Customizable low-code platform
- Comprehensive client support automation
- Project team management tools
- Integrated HR recruitment process
- Step-by-step setup guides
- Mobile application for quick requests
- Enhanced reporting and analytics
- Seamless integration with external systems
- Visual process designer
- Role-based access control
- Unified communication channels
- Automated service request routing
- Efficient incident management
- Training courses for users
- Flexible configuration options
- Real-time task monitoring
- Client satisfaction improvement tools
- Cost optimization support.
Top ITSM 365 Alternatives
- Hornbill Supportworks ESP
- SerioPlus
- Footprints Service Desk
- Admin24
- ProactivaNET Service Desk
- Hornbill Service Manager
- Sunrise ITSM
- IT Service Management
- OpenText ZENworks Service Desk
- SMART Service Desk
- Service Management Automation
- Matrix42 Service Management
- Vorex
- ManageEngine ServiceDesk Plus MSP
- Point of Business
