ProactivaNET Service Desk

ProactivaNET Service Desk

ProactivaNET Service Desk revolutionizes IT management by automating processes and enhancing user experience. With seamless integration of ITAM and ITSM, it provides real-time insights into IT assets, optimizes incident resolution, and ensures alignment with ITIL 4 practices. Users benefit from improved service efficiency, reduced downtime, and enhanced cybersecurity measures.

Top ProactivaNET Service Desk Alternatives

1
ITSM 365

ITSM 365

ITSM 365 is a versatile service desk software designed to streamline operations across various departments, including IT, HR, and client services.

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2
SerioPlus

SerioPlus

SerioPlus streamlines server management with intuitive tools tailored for web professionals.

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3
Admin24

Admin24

Admin24 offers a robust Service Desk integrated with Bitrix24, facilitating streamlined client interactions through popular social networks and instant messengers like Telegram, WhatsApp, and VK.

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4
Sunrise ITSM

Sunrise ITSM

Sunrise ITSM stands out as a leading service desk software, particularly favored by NHS IT professionals for its tailored healthcare solutions.

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5
Hornbill Service Manager

Hornbill Service Manager

Hornbill Service Manager revolutionizes customer experience through seamless digital interactions and automated service delivery.

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6
OpenText ZENworks Service Desk

OpenText ZENworks Service Desk

ZENworks Service Desk transforms chaotic IT environments into streamlined operations...

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7
IT Service Management

IT Service Management

8
Service Management Automation

Service Management Automation

With features like a native mobile app, smart analytics, and a virtual agent, it effectively...

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9
SMART Service Desk

SMART Service Desk

Specializing in IT Service Management (ITSM), Governance, Risk, and Compliance (GRC), and Service Asset and...

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10
Vorex

Vorex

With seamless integration into Kaseya VSA, it enables technicians to resolve service requests 40% faster...

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11
Matrix42 Service Management

Matrix42 Service Management

This platform enables organizations to streamline software and asset management, enhance endpoint protection, and drive...

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12
Point of Business

Point of Business

With tools like the Automation Orchestrator and Luma Virtual Agent, it addresses increasing service request...

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13
ManageEngine ServiceDesk Plus MSP

ManageEngine ServiceDesk Plus MSP

It seamlessly integrates ITSM and PSA functionalities, enabling automation of workflows, customizable service catalogs, and...

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14
Best Support System

Best Support System

Featuring an intuitive user interface, it offers ticket management, real-time reporting, and seamless integration with...

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15
CA Unified Infrastructure Management

CA Unified Infrastructure Management

By leveraging AI-driven workflows, it enhances collaboration and efficiency, adapting to complex needs while streamlining...

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Top ProactivaNET Service Desk Features

  • Automated IT process management
  • ITIL 4 alignment
  • Out-of-the-box tool integrations
  • Real-time IT asset tracking
  • Cybersecurity management with CyberITAM
  • Instant IT inventory insights
  • Enhanced user experience automation
  • Mobile incident resolution app
  • Bidirectional incident-asset relationships
  • Multi-channel support integration
  • Cost optimization strategies
  • Preemptive cyberattack prevention
  • User satisfaction enhancement tools
  • Streamlined decision-making processes
  • Centralized system for IT services
  • Quick incident response times
  • Remote control integration
  • Quality IT service delivery
  • Personalized customer experiences
  • Efficient resource optimization
Top ProactivaNET Service Desk Alternatives