Service Management Automation
Service Management Automation (SMAX) offers a robust service desk software solution that streamlines IT and non-IT operations. With features like a native mobile app, smart analytics, and a virtual agent, it effectively manages incidents, changes, and assets. The platform also includes a universal CMDB and vendor management capabilities for enhanced service catalog management.
Top Service Management Automation Alternatives
Sunrise ITSM
Sunrise ITSM stands out as a leading service desk software, particularly favored by NHS IT professionals for its tailored healthcare solutions.
vFire
vFire streamlines enterprise service management with its no-code workflow, enabling users to effortlessly design processes through drag-and-drop features.
Hornbill Service Manager
Hornbill Service Manager revolutionizes customer experience through seamless digital interactions and automated service delivery.
Symantec ServiceDesk
Symantec ServiceDesk empowers organizations to efficiently manage endpoint security and device control both inside and outside the network perimeter.
OpenText ZENworks Service Desk
ZENworks Service Desk transforms chaotic IT environments into streamlined operations...
Vorex
Vorex streamlines IT management by offering a robust Service Desk Software that simplifies ticket handling, project staffing, and real-time reporting.
SerioPlus
It enables efficient oversight of websites, applications, and hosting services, enhancing productivity...
Point of Business
With tools like the Automation Orchestrator and Luma Virtual Agent, it addresses increasing service request...
ProactivaNET Service Desk
With seamless integration of ITAM and ITSM, it provides real-time insights into IT assets, optimizes...
Best Support System
Featuring an intuitive user interface, it offers ticket management, real-time reporting, and seamless integration with...
ITSM 365
It facilitates omnichannel request handling, equipment tracking, and analytics...
Hubcase
Users enjoy familiar interfaces while benefiting from advanced escalation capabilities...
Admin24
It enhances customer service with automated request processing, comprehensive client tracking, and performance analysis, ensuring...
SP Employee Self-Service
It consolidates essential tools and resources, allowing employees to easily access information, submit HR requests...
