ITSM365
Provides cloud-based IT service management software with process performance analysis. It features service desk, service catalog, service level management, incident and r... Provides cloud-based IT service management software with process performance analysis. It features service desk, service catalog, service level management, incident and request management, problem management, change management, service assets and configuration management, knowledge base, and more. It offers integration with MS Active Directory and LDAP directories to allow automatic input of IT service users.
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Company Information
- Company: ITSM 365
- Country: Russia
Top ITSM365 Features
- Omnichannel request management
- Low-code platform customization
- Integrated project management tools
- Mobile app for quick requests
- Comprehensive analytics and reporting
- Seamless interdepartmental communication
- Customizable workflows and processes
- Real-time request tracking
- Integrated client and equipment management
- Multi-channel client support
- Automated HR recruitment process
- Flexible API for integrations
- Self-service portal for users
- Detailed SLA compliance reporting
- Efficient resource allocation tools
- Visual process builder
- Comprehensive training resources
- Quick start guides for modules
- Scalable functionality with configurations
- Dedicated support for users.
