ITSM365
Provides cloud-based IT service management software with process performance analysis. It features service desk, service catalog, service level management, incident and request management, problem management, change management, service assets and configuration management, knowledge base, and more. It offers integration with MS Active Directory and LDAP directories to allow automatic input of IT service users.
Top ITSM365 Alternatives
Atomicwork
Transforming IT service management, this Agentic service management platform modernizes enterprise workflows, enhancing ticket deflection, self-service, and employee experience.
Track-It ITSM
Provides IT help desk and asset management software with reliable, affordable, and easy-to-use platform.
InvGate
Provides assets and service desk management software that allows you to manage and maintain your IT assets effectively.
LANDESK
Provides service desk software that allows you to deliver better service and greater satisfaction to your end users.
Axios Systems
Provides enterprise IT service management software that offers a modern, intuitive, and easy-to-use IT management platform for your business.
HEAT Service Management
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Xurrent
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Transposit
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ServiceFocus
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sitehelpdesk IT
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Serviceware Processes
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Provance ITSM
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OnPage Incident Management System
Its secure platform enhances collaboration during urgent situations, ensuring that the right responders are notified...
Top ITSM365 Features
- Omnichannel request management
- Low-code platform customization
- Integrated project management tools
- Mobile app for quick requests
- Comprehensive analytics and reporting
- Seamless interdepartmental communication
- Customizable workflows and processes
- Real-time request tracking
- Integrated client and equipment management
- Multi-channel client support
- Automated HR recruitment process
- Flexible API for integrations
- Self-service portal for users
- Detailed SLA compliance reporting
- Efficient resource allocation tools
- Visual process builder
- Comprehensive training resources
- Quick start guides for modules
- Scalable functionality with configurations
- Dedicated support for users.
