Listen360
This customer experience and marketing platform empowers businesses to effectively gauge satisfaction levels while minimizing churn. Trusted by over 400 franchisors, it fosters customer loyalty by providing actionable insights that enable teams to stand out in their industries, ultimately driving sustainable growth and enhancing overall customer engagement.
Top Listen360 Alternatives
Promoter.io
Promoter.io stands out in the realm of Enterprise Feedback Management Software with its innovative campaign capabilities, enabling users to launch tailored survey campaigns for distinct customer segments.
MaritzCX
MaritzCX is a professional customer experience (CX) and research platform that provides tools and services to know, analyze, and respond to customer needs and experiences.
FocusVision Decipher
Recognized as a leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer, FocusVision Decipher empowers organizations to gather and analyze feedback seamlessly.
TopBox
TopBoxTM empowers account teams to seamlessly link customer feedback with financial outcomes, enabling targeted actions to enhance customer success.
SurveyMonkey CX
SurveyMonkey CX empowers organizations to gather and analyze customer feedback efficiently.
OpinionLab
Provides website feedback software that helps to boost your customer loyalty and satisfactions.
CallidusCloud Clicktools
It enables organizations to align sales goals with business strategies through connected insights, optimize incentive...
Fuel Cycle
By streamlining the discovery of market trends and consumer preferences, it enables businesses to launch...
Medallia
With AI-driven analytics, businesses can swiftly identify trends, streamline operations, and enhance engagement...
CustomerCount
With its sophisticated metrics and current analytics, users can easily customize reports to interpret feedback...
UserVoice
By providing an intuitive platform, it allows users to easily share their insights anytime and...
FeedbackHub
It allows users to report issues, share suggestions, and engage with the Windows community...
Apptentive
Former customers can leverage advanced survey and workflow capabilities across multiple communication channels, including Salesforce...
Retently
By leveraging automated campaigns, customizable templates, and multi-channel outreach, businesses can enhance engagement, optimize response...
userinput.io
By observing real-time interactions, companies can pinpoint areas of confusion, trust issues, and user drop-off...
Listen360 Review and Overview
With the ever-increasing competition in the market, keeping up with the trend is a challenging job. Nowadays, several options are available for customers, and their satisfaction is of paramount importance. Companies have to work according to their needs and make products which can be afforded by them. Listen360 helps you in gaining the trust of your users by getting feedback from them and suggesting ways to improve your business based on it. It also lets you share reviews on different social media sites. Listen360 has lent its services to several companies like Fastsigns, Christian Brothers, Orkin, etc.
How is it beneficial to the company?
Listen360 listens to the grievances of the consumers and shares it with you directly for taking the required actions. It not only helps in fixing the issue but also assists you in gaining their trust and lifelong loyalty. The positive reviews given by the customers help in enhancing your market value and reliability, which ultimately increases your company’s revenue and growth. Listen360 helps in popularising your company by sharing the ratings on various social media platforms and even on Google. It helps you in replying to the negative reviews as soon as possible to resolve the issue and winning your customers’ hearts.
Assisting regardless of the work field
From executives to freelancers, anyone can use Listen360 irrespective of the nature of the business. It helps the executives in analyzing the ratings and overall performance of the company and assists them in taking crucial decisions for upgrading the company. It even supports the marketing team in strategizing their ad campaigns and promotes your company based on the ratings provided by the users. It enhances the quality of your customer support by letting you solve the issues personally or by sending an expert team at their doorstep. It even allows you to manage your multinational outlets from a single location.
Services they provide
Listen360 offers tons of features to make your feedback forms more attractive and appealing to the customers. The informative dashboard helps you in inspecting your customers’ feedbacks and provides with a graphical representation of it assisting in better decisions making. It also enables you to train the team members according to the requirements of your users.
