SurveyMonkey CX
SurveyMonkey CX empowers organizations to gather and analyze customer feedback efficiently. With integrated tools for measuring satisfaction, loyalty, and user experiences, teams can harness actionable insights seamlessly. Its extensive app integrations and AI-driven features enable rapid survey creation and response analysis, driving strategic improvements and enhancing customer engagement.
Top SurveyMonkey CX Alternatives
CallidusCloud Clicktools
CallidusCloud Clicktools enhances SAP SuccessFactors by delivering scalable sales performance management solutions.
FocusVision Decipher
Recognized as a leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer, FocusVision Decipher empowers organizations to gather and analyze feedback seamlessly.
Medallia
This enterprise feedback management software enables organizations to transform their customer and employee experiences by capturing valuable insights through a unified platform.
Promoter.io
Promoter.io stands out in the realm of Enterprise Feedback Management Software with its innovative campaign capabilities, enabling users to launch tailored survey campaigns for distinct customer segments.
UserVoice
UserVoice empowers organizations to gather valuable user feedback across multiple channels, facilitating seamless communication between users and businesses.
Listen360
This customer experience and marketing platform empowers businesses to effectively gauge satisfaction levels while minimizing churn.
Apptentive
Former customers can leverage advanced survey and workflow capabilities across multiple communication channels, including Salesforce...
MaritzCX
The software platform in combination with the innovative research expertise makes a perfect CX solution...
userinput.io
By observing real-time interactions, companies can pinpoint areas of confusion, trust issues, and user drop-off...
TopBox
With role-based reporting, teams can easily identify at-risk revenue and upsell opportunities...
Pulse Insights
This innovative approach fosters a genuine dialogue with users, empowering organizations to understand customer motivations...
OpinionLab
It features context-rich data, opt-in model for website and mobile, mobile-optimized surveys, in-the-moment feedback, actionable...
SATISFYD Precog
It offers dynamic survey management, automated updates, and customizable reporting capabilities across multiple channels...
Fuel Cycle
By streamlining the discovery of market trends and consumer preferences, it enables businesses to launch...
WORK 365 - Cloud Management Software
It seamlessly integrates Microsoft CSP catalogs, allowing for easy management of pricing strategies, bundles, and...
Top SurveyMonkey CX Features
- AI-driven survey insights
- Customizable online forms
- Integration with 100+ apps
- Purpose-built market research solutions
- Benchmarking with NPS and CSAT
- Real-time feedback collection
- Event RSVP tracking tools
- User experience improvement insights
- Customer effort score analysis
- Product concept testing features
- Employee performance peer feedback
- Course material evaluation tools
- Brand perception measurement
- Actionable insights dashboard
- Voice of the customer (VOC) research
- Multi-language survey capabilities
- HIPAA compliance features
- IT administration controls
- SSO user authentication
- Data-driven decision-making tools
