Local Measure Engage

Local Measure Engage

Engage is an innovative, AI-driven contact center platform that enhances customer service by seamlessly integrating voice and digital communication. With capabilities like real-time translation and automated workflows, it streamlines operations, reduces handling times, and delivers personalized support across channels. Ideal for diverse industries, Engage empowers agents to focus on high-value interactions, transforming customer experiences into memorable connections.

Top Local Measure Engage Alternatives

1

Five9

With over a decade of specialized experience in cloud contact center software, Five9 is recognized as a leader in the Gartner CCaaS Magic Quadrant.

2

NICE CXone Mpower

NICE CXone Mpower revolutionizes customer service with its AI-driven platform, orchestrating workflows, agents, and knowledge seamlessly.

3

Belsmart

With Belsmart's omnichannel contact center software, businesses can elevate customer interactions through a powerful auto dialer and predictive technology.

4

tryvium

Transforming contact centers, tryvium harnesses advanced AI, NLP, and Machine Learning to enhance employee experiences, fostering superior customer interactions.

5

Maqsam

Transform business communication with advanced call center solutions that integrate cutting-edge intelligence and analytics.

6

Smartz Solutions

Transforming the contact center landscape, Smartz Solutions offers a cloud-based CCaaS platform that seamlessly integrates voice and omnichannel communications.

7

Xima Cloud Contact Center

Employees can engage through voice, chat, email, and social media, enhancing customer interactions...

8

Microsoft Dynamics 365 Contact Center

Businesses can manage interactions across voice, chat, email, and social media, enhancing agent productivity with...

9

Pointel DCCM

This intuitive tool enables teams to respond dynamically to challenges, ensuring service level objectives are...

10

Zoom Contact Center

It enhances customer interactions across voice, chat, and SMS while equipping agents with real-time insights...

11

TelXL

With advanced routing, IVR, and speech recognition, customers connect quickly...

12

GoTo Contact Center

Designed for small to medium-sized businesses, it offers advanced analytics, efficient call routing, and a...

13

Teloz

Users benefit from real-time notes during calls, personalized insights, and seamless omnichannel support...

14

Verint Open CCaaS

It enables organizations to increase agent capacity without replacing existing systems, facilitating a blended approach...

15

StringeeX

With potential savings of up to 50% on phone subscriptions, it enhances productivity through AI-driven...

Top Local Measure Engage Features

  • AI-powered voice solutions
  • Integrated with Zendesk
  • Omnichannel contact center
  • Generative AI assistance
  • Automated workflows
  • Real-time language translation
  • Asynchronous customer engagement
  • Hyper-personalized support
  • Reduced average handle times
  • Call summaries automation
  • Multi-channel communication support
  • Consumption-based pricing model
  • Scalable for BPOs
  • Secure for financial services
  • Empowering agent productivity
  • User-friendly interface
  • Insights-driven operations
  • Enhanced customer loyalty
  • Reduced operational costs
  • Streamlined customer interactions