MyLiveChat is a customer support and sales tool for websites. It enables support agents and visitors to communicate with each other through a widget. The My LiveChat solution is available on an ASP (Application Service Provider) basis. It helps companies interact with customers in real-time, monitor website traffic and analyze visitors’ activities through a unified dashboard.
Top MyLiveChat Alternatives
- Tidio Chat
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- Smith.ai Live Chat
Top MyLiveChat Alternatives and Overview
LiveChat provides real-time chat analytics and software solutions for e-commerce sales and support agents.
Jivochat is a live chat solution that helps inquisitive website visitors clear their doubts by initiating a live chat with website operators.
This intelligent live chat software offers free as well as paid plans covering almost all the standard features most live chat software has to offer.
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MyLiveChat Review and Overview
Getting personalized attention can change the mind of your customers, irrespective of the type of business that you have. Whenever a person visits your website, it's not sure that every one of them will get a clear idea of the services and features. Most of them will need assistance and if you assist first-time visitors through a live chat, they develop trust in you. Hence, MyLiveChat provides you with the feature attaching a live chat section to your website so that the visitors can get the answers to their queries personally.
Yes, there are a lot of live chat applications available online but all of them will require you to pay a huge amount of money for availing their services. But that's not the case here, MyLiveChat lets you use the feature without charging a single penny for its services.
How to attach it to the website?
You just have to edit a small HTML code on your website's coding and it will create a floating chat head on your website without disturbing any of the background designs and template that is present at the website's interface. And now your visitors can directly ask questions through the live chat option and you can answer them live.
Platforms it supports:
It supports iOS and Android devices and provides the same functionalities on both platforms. Advanced features of MyLiveChat include chat invitations and the interface to monitor the traffic currently on your website. You do not have any restrictions on the number of chats and it ensures better performance. It also lets you keep your chats and calls secure by encrypting them will 128-bit SSL.
You can also set up an automated personalized greeting for your visitors which can vary according to various factors, like location, URL, service page, etc. MyLiveChat gives you full freedom to customize it as per the look and style of your website. You can also add your company logos, photos, etc. You can take advantage of MyLiveChat irrespective of the platform you can use it on Windows, Mac, Android, iOS or on the web. Some of the major clients of MyLiveChat include Google sites, eBay, Wordpress, Drupal, Magento, Shopify, Blogger, Adobe Muse CC and many more.
Company Name: CuteSoft Components Inc.
Company Address: 18 Willow Farm Lane, Aurora, ON, Canada
Founded in: 2011
- Pop-up Messenger
- Canned Reply
- Customised Chat Widget
- Easy Document Transfer
- ASP.Net Software
- Unlimited Traffic Answer
- Visitor Alert
- Encrypted Conversation
- Typing Indicator
- Offline Messages
- Firewall Support
- Monitor Visitor
- Windows Minimization
- Accept or Ignore
- Agent Multiple Chat
- Customized Agent Greetings
- System Messages
- Company Logo
- Agent photo
- Spell Check
- Canned Response
- Visitor Chat
- Proactive Chats
- No Page Refresher
- No Special Plugins
- Graphical Emotions
- Email Transcript
- Presence & Status