Quantum Metric
Leveraging real-time data capture, this digital analytics platform empowers enterprises to monitor, diagnose, and optimize essential customer journeys. With features like automated metric tracking, GenAI-powered insights, and industry-specific dashboard templates, teams can swiftly identify friction points and enhance user experiences, driving measurable business improvements.
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Top Quantum Metric Features
- Real-time customer interaction capture
- Automated KPI baseline tracking
- Identification of customer friction points
- Unmet customer needs discovery
- Autocapture of 300+ metrics
- Session replay functionality
- GenAI-powered session summarization
- Behavioral pattern analysis
- Error monitoring dashboards
- Dynamic heatmap tools
- Industry-specific dashboard templates
- Anomaly detection capabilities
- Rapid quantification of issues
- Seamless tech stack integration
- Embedded session replay options
- Easy data export features
- Personalized discussion and walkthroughs
- Regularly streamed demo sessions
- On-demand analytics insights
- Self-service insights availability.
