
Questback
Questback is a digital platform that enables companies to gather vast amounts of employee-generated feedback and gather specific vital insights from them. It is a necessary tool for companies that want to keep on improving every minute and every second. Converting unstructured data into insight leverage may seem like an arduous task, but since Questback utilizes a well-studied methodology for feedback, it makes insight-generation seem easy.
Top Questback Alternatives
Foodback
Foodback empowers hospitality and consumer goods brands with real-time, actionable insights derived from customer feedback.
Feedback Lite
Feedback Lite is an advanced customer experience software that streamlines the collection and analysis of customer feedback across multiple channels.
FeedbackExpress
Targeting positive feedback becomes effortless with smart selective requests across platforms like Amazon, eBay, and Trustpilot.
Yalla
An all-in-one solution for online and remote teams, Yalla streamlines task management, client collaboration, team communication, and project timelines.
Oracle Maxymiser
Oracle Maxymiser empowers marketers to enhance customer journeys across websites and mobile apps through sophisticated testing and personalization.
WEVO
Effortlessly transforming UX research, WEVO Pulse leverages advanced AI to deliver instant evaluations of digital experiences, offering rapid, actionable insights.
Opiniator
By utilizing mobile-friendly digital comment cards, it captures customer insights instantly, alerts staff to concerns...
SmileBack
By leveraging CSAT and NPS metrics, businesses can promptly identify service gaps and enhance operational...
Clootrack
By analyzing 100% of customer feedback across multiple platforms, it uncovers hidden patterns and drives...
Sparkcentral
It implements the advanced automation technology to route specific customer issues to the right agents...
Selligent
The platform can be used by companies to create a personalized and unique digital experience...
Userpilot
It offers insights into user behavior, enables contextual onboarding, and captures sentiment via microsurveys...
UXArmy User Research platform
With tools for dynamic user testing, heatmaps, and automated sentiment analysis in over 25 languages...
Auryc
Its real-time journey intelligence platform offers visual context across user interactions, enabling businesses to swiftly...
Userpilot
This platform empowers product and UX teams to analyze user behavior, launch contextual surveys, and...
Questback Review and Overview
For an enterprise to adapt and overcome modern challenges, it must always keep listening and gather data about the events going on around it. But this doesn’t mean that it should ignore its employee's voice, as it would be a counter-productive decision. Questback is a cloud-based platform that empowers companies to act according to the advice of the hundreds and thousands of human assets they have, making work more accessible, workflows streamlined, and increasing productivity.
Active feedback collection for deep-rooted insights
Questback offers a data collection and feedback system that is comprehensive and highly effective. It is designed to be customizable in its approach. Through compelling and dynamic scripting systems, an administrator or manager can make their feedback forms without using too much effort. The content of the way can be set according to the requirement, but it is professional and direct at all times, so there is no ambiguity in questions. These questions in the feedback form can be arranged in several ways, each demanding a different mode of answering, be it a yes/no poll or a full-blown discussion.
Expert analytics and reporting
Questback does a lot more than just taking feedbacks. It can also perform detailed analysis on the collected feedback data and export the gathered insights neatly on a medium of the user’s choice. Questback can also provide real-time information on the feedbacks received for some instant decision making. If the decisions are important and have to be presented to others, the surveyor can also create executive-class reports. The collected insights are carefully arranged in a format suitable for professional protocols. These reports can also be stored securely on a centralized server, or sent to the employees who require it urgently.
Not just listening, acting
All these insights are useless if not applied at the right time at the right place, but Questback can help with that as well. The system integrates itself in the workflow in such a way that it can provide the decisions taken based on the feedback to the right people. Managers can create plans for execution, as well.
Top Questback Features
- Customizable survey templates
- Advanced analytics dashboard
- Real-time feedback collection
- Intuitive user interface
- Versatile survey functionality
- Comprehensive onboarding support
- Dedicated customer support team
- Tailored internal surveys
- External survey capabilities
- Actionable insights generation
- Precision-developed ready-to-go solutions
- User-friendly design
- Enhanced productivity tracking
- Continuous software improvements
- Feedback journey guidance
- Trial accounts for businesses
- Experience management expertise
- Long-term client transformation
- Multi-device accessibility
- Empowering younger managers.