By:, s.r.o.

Smartsupp is a live chat solution for e-commerce websites. It is a SaaS solution, which allows companies to connect with website visitors in real-time to improve their chance of landing a conversion. The software is available in English, German, French, Russian, Polish, Hungarian and Czech. Primary features of the software constitute a simple Dashboard, Server, API and Chatbox widget.

From: Czech Republic Web Visibility: 31.19%
Based on 6 Votes
Top Smartsupp Alternatives
  • LiveChat
  • JivoChat
  • LiveAgent
  • Chatra
  • Olark
  • MyLiveChat
  • Userlike
  • Tidio Chat
  • Provide Support
  • Freshchat
  • PureChat
  • Acquire
  • Intercom
  • Live Chat
  • Moxie
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Top Smartsupp Alternatives and Overview



LiveChat provides real-time chat analytics and software solutions for e-commerce sales and support agents.

By: LiveChat, Inc. From USA
Based on 90 Votes


Jivochat is a live chat solution that helps inquisitive website visitors clear their doubts by initiating a live chat with website operators.

By: JivoSite, Inc. From USA
Based on 9 Votes


LA Desk (LiveAgent Desk) is a multi-channel help desk and live chat software, with all-in-one support ticket system.

By: Quality Unit, s.r.o. From Spain
Based on 71 Votes


This intelligent live chat software offers free as well as paid plans covering almost all the standard features most live chat software has to offer.

By: Roger Wilco LLC
Based on 41 Votes


Olark Live Chat is a real-time website chat solution that can integrate with Google Hangouts, Jabber, iChat, Adium, Pidgin, Skype and many more Instant Messaging applications.

By: Habla, Inc. From USA
Based on 44 Votes


MyLiveChat is a customer support and sales tool for websites...

By: CuteSoft Components Inc. From Canada


Website operators can choose to chat with the visitors in real-time through a live chat...

By: Userlike UG From Germany
Based on 57 Votes

Tidio Chat

The software offers various features, which enable operators to see who visits their website, what...

By: Tidio Ltd. From UK

Provide Support

Their application offers features like monitoring visitors in real time with Geo-location tracking and provides...

By: Provide Support LLC From USA
Based on 13 Votes


The company is known primarily for their intuitive help desk solution...

By: Freshworks Inc. From USA
Based on 10 Votes


Their customizable profile pages allows visitors on your website to being a private live chat...

By: Pure Chat Inc From USA


The software is developed with an intent to overcome any barrier between the sales team...

By: Acquire
Based on 18 Votes


Build a highly effective client relationship with versatile messaging that establishes personal experience with customers...

By: Intercom
Based on 61 Votes
14 Live Chat

For this, they can either take the hard way by managing dedicated employees for interactions...

By:, Inc. From United States
Based on 1 Vote


Moxie chat software gives the recognizable text messaging clients demand and accumulates information from these...

By: Moxie
Based on 7 Votes

Smartsupp Review and Overview

Building a strong, trustworthy relationship with customers has always been one of the primary goals for all companies. If the customers are happy, it indicates that whatever the company is doing, it’s work is being appreciated by many and that one day, it might achieve unparalleled heights.

After going through a long journey of gaining customers, who would like to see a decrement in their numbers just because of the lack of appropriate engagement? With the aim of exponentially increasing the quota of happy customers in your company, Smartsupp was developed.

Much faster and smarter than ordinary e-mail, its live chat feature allows you to engage more with your customers and immediately answer their queries in a manner that is most natural and appealing.

Witness unbelievable impact

Give your customers the feeling that they are interacting with humans instead of robots by posting your profile picture. See the complete visitor profile from a single dashboard and get to know about current viewers. We provide you with highly user-friendly yet powerful features.

Reply promptly to make your customers know that you’re ready to help. Create personalized automatic messages to guide customers if they get lost and to provide answers to some common problems. Sit back for a while and measure how much impact your chatting has on your business using Google Analytics.

Features which might prove as a turning point for you

Your visitors might be lacking essential knowledge to purchase products from your website. Use Smartsupp’s a first of its kind video recording feature to detect where they get lost and reach to them to offer help. Smartsupp allows you to track the satisfaction rating of your customers.

We provide unique integrations for various e-commerce platforms that automatically link customer data to Smartsupp. Block unwanted visitors, customize your chatbox and get to know your customers much more than ever before.

Company Information

Company Name:, s.r.o.

Company Address: Milady Horakove 13, Brno-střed, Czech Republic

Founded in: 2012