tele-LOOK

tele-LOOK

By bridging language and skill gaps, this innovative service swiftly resolves technical issues in real time. It allows support staff to visually diagnose problems without being onsite, maximizing efficiency and reducing downtime. As a result, more service cases can be managed effectively while ensuring data protection and compliance.

Top tele-LOOK Alternatives

1

OTOBO

A powerful help desk software, OTOBO enhances service management across organizations.

From Germany
2

HelpSpace

HelpSpace empowers teams to elevate customer experiences with its advanced ticketing system, intuitive collaboration tools, and seamless integrations.

From Germany
3

TickX

TickX serves as an advanced ticket and helpdesk system designed to streamline IT support.

By: Media-service consulting & solutions From Germany
4

pingdesk

Pingdesk is an innovative help desk software designed to enhance customer support efficiency.

From Germany
5

Back

The Intelligent HR Platform transforms HR management by centralizing data and streamlining processes, enhancing productivity and engagement.

By: Back Technologies From Germany
6

S-easy

S-easy streamlines demand management across departments, enhancing collaboration and responsiveness to customer inquiries.

By: S-easy From Germany
7

HEINZELMANN Service Desk

It supports ITIL and ISIS12 standards, enabling automated workflows for ticketing, asset management, and service...

By: FCS Fair Computer Systems GmbH From Germany
8

Sidequest

It provides a persistent task overview, enhances communication through native threads, and offers dedicated inboxes...

By: Sidequest for Slack From Germany
9

Znuny

It effectively manages diverse ticket data, implements role-based access, integrates business processes with tickets, and...

From Germany
10

SoftBCom Help Desk

By automating routine tasks, it enhances efficiency and ensures timely responses to customer inquiries...

By: SoftBCom Berlin GmbH From Germany
11

Zammad

Its intuitive interface empowers teams to efficiently track ticket histories and performance metrics...

By: Zammad GmbH From Germany
12

Tamarello

It simplifies ticket management, allowing for efficient tracking of technical issues, resource allocation, and client...

By: Softfolio.ics GmbH From Germany
13

ConSol CM/Helpdesk

Its integrated knowledge base empowers teams to resolve recurring issues swiftly, while change and problem...

By: ConSol Consulting & Solutions Software GmbH From Germany
14

SoftBCom Service Desk

With a sophisticated reporting system and intuitive dashboards, it supports informed decision-making to drive business...

By: SoftBCom Berlin GmbH From Germany
15

Deskcenter Management Suite

It seamlessly integrates lifecycle management, security, and automation, allowing for efficient endpoint discovery and resource...

By: DeskCenter Solutions From Germany

Top tele-LOOK Features

  • Real-time technical problem analysis
  • Visual diagnosis of issues
  • Interactive customer support
  • No on-site technician required
  • Home office service case handling
  • Efficient use of existing staff
  • Cost reduction strategies
  • Scalable customer support solutions
  • GDPR compliance assurance
  • Minimal data retention policy
  • Expert knowledge without physical presence
  • Quick restoration of functionality
  • Reduced downtime for customers
  • Streamlined service case management
  • Live video support integration
  • Enhanced problem-solving effectiveness
  • Comprehensive use case documentation
  • Efficient process optimization
  • Improved service case throughput
  • Remote assistance without installation