Top Vision Critical Alternatives

Vision Critical has been designed to provide organisations with broad feedback channels, such that some of the most influential brands across the globe can improve upon their performances. The company offers the necessary tools and features that foster customer loyalty over the long run, while also helping the brands to build better products.

Sparq

Sparq is the customer insights application form the house of Vision Critical. The Sparq platform has been designed with a robust algorithm capable of discovering sharp and actionable insights. The application takes a relationship-based approach in its functions, and profiles the customer's interactions with the products, which creates more precious customer insights.

The software takes into account the various human attributes such as motivation, beliefs, and preferences, converting them into data points on which actions can be undertaken. A more in-depth insight into the customer's behaviour within the client platform helps Sparq to understand the reference points which affect customer satisfaction and allow for customer retention.

Trusted access and exceptional support

Sparq only collects the data of customers who accept that they are willing to share their data with the platform. The software complies with stringent privacy legislation to ensure that the customer data is not misused in any way. Sparq follows enterprise-grade security controls and is cloud-based. Moreover, customers are assigned to an individual who provides steady guidance to improve the various aspects of the business.

Conclusion

Sparq is an extremely secure platform that collects customer data responsibly and provides actionable customer insights to the organisations. The platform is used by globally renowned brands such as BuzzFeed, LinkedIn, and GoDaddy, because of its differentiated and innovative experience in customer feedback.