Ariglad
Ariglad revolutionizes knowledge management by analyzing support tickets and release notes to pinpoint gaps and suggest improvements. It automatically generates new articles for unaddressed topics, merges duplicates for streamlined navigation, and adapts to a brand's unique voice. This ensures an up-to-date resource, enhancing both customer satisfaction and operational efficiency.
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Top Ariglad Features
- AI-driven knowledge gap analysis
- Automatic article creation
- Duplicate article merging
- Real-time content updates
- Brand voice adaptation
- Integration with 1
- 000+ tools
- Omnichannel support management
- Support ticket trend insights
- User-friendly navigation
- Compliance with SOC2 and GDPR
- Support ticket prioritization
- Customer query organization
- Insights from Slack monitoring
- Customizable knowledge base templates
- Automated content revision suggestions
- Scalable for large knowledge bases
- Peace of mind for support teams
- Enhanced customer satisfaction metrics
- ROI tracking and reporting
- Streamlined communication from email.
