SalesRep
Since 1995, SalesRep has revolutionized customer service with advanced live chat and ticketing solutions. Their tools enable businesses to foster personal relationships with website visitors through real-time interaction, file sharing, and customizable support systems. With features like canned responses and agent coaching, SalesRep enhances customer engagement and retention effectively.
Top SalesRep Alternatives
Layton ServiceDesk
Layton ServiceDesk is a versatile web-based ITIL help desk application that leverages advanced Web 2.0 technologies like AJAX and ASP.NET.
Waterfield Customer Experience Platform
The Waterfield Customer Experience Platform empowers organizations to leverage AI for enhanced customer interactions.
iService
iService is a robust digital customer service and marketing solution, expertly designed for high-volume organizations.
Virtual TAS
Virtual TAS™ revolutionizes the telephone answering service industry by allowing individuals to launch their own service with minimal investment.
GS HelpDesk
GS HelpDesk is an IT Help Desk application designed for Lotus Notes/Domino users, launched in 1997.
Ariglad
Ariglad revolutionizes knowledge management by analyzing support tickets and release notes to pinpoint gaps and suggest improvements.
GetHelp
Technicians can effortlessly access relevant asset information without navigating multiple systems, enhancing efficiency and simplifying...
Barista
With capabilities like ticket field population and language translation, it seamlessly integrates into existing systems...
E Helpdesk Support
This service focuses on tailored solutions for both industry and government clients, facilitating seamless communication...
BOSSDesk
Available on-premise or in the cloud, it streamlines incident and problem management, enhances asset tracking...
Cingo
Customers can quickly describe issues, share photos, or turn on video for clarity, while experts...
Cadalys Concierge
With personalized, AI-driven search capabilities, it ensures users access tailored content quickly, while streamlined ticketing...
AccessAble Help Desk Pro
With over 700 licenses sold, this software streamlines support processes, enhancing communication and efficiency...
Claritick
It empowers businesses to swiftly identify and resolve issues, enhancing efficiency in problem handling...
Parature
It provides various advantages, including 100% cloud, quick deployment, mobile and social platforms, easy scalability...
Top SalesRep Features
- Real-time visitor monitoring
- Instant live chat setup
- File sharing in chat
- Customizable chat interface
- Canned responses creation
- Agent coaching tools
- URL sharing within chat
- Chat tagging for analytics
- Visitor page navigation control
- Affordable minute-based billing
- Comprehensive help desk ticketing
- Custom live chat buttons
- Interactive visitor engagement tools
- Advanced customer data insights
- Multi-feature ticket system
- Banning unwanted visitors
- Push and pull content options
- Subscription for product updates
- Long-standing industry experience
- Enhanced customer relationship building
Top SalesRep Alternatives
- Layton ServiceDesk
- Waterfield Customer Experience Platform
- iService
- Virtual TAS
- GS HelpDesk
- Ariglad
- GetHelp
- Barista
- E Helpdesk Support
- BOSSDesk
- Cingo
- Cadalys Concierge
- AccessAble Help Desk Pro
- Claritick
- Parature
