SalesRep

SalesRep

Since 1995, SalesRep has revolutionized customer service with advanced live chat and ticketing solutions. Their tools enable businesses to foster personal relationships with website visitors through real-time interaction, file sharing, and customizable support systems. With features like canned responses and agent coaching, SalesRep enhances customer engagement and retention effectively.

Top SalesRep Alternatives

1

Layton ServiceDesk

Layton ServiceDesk is a versatile web-based ITIL help desk application that leverages advanced Web 2.0 technologies like AJAX and ASP.NET.

By: Layton Technology From United States
2

Waterfield Customer Experience Platform

The Waterfield Customer Experience Platform empowers organizations to leverage AI for enhanced customer interactions.

By: Waterfield Technologies From United States
3

iService

iService is a robust digital customer service and marketing solution, expertly designed for high-volume organizations.

By: One-to-One Service.com From United States
4

Virtual TAS

Virtual TAS™ revolutionizes the telephone answering service industry by allowing individuals to launch their own service with minimal investment.

By: Firestream Cloud Solutions From United States
5

GS HelpDesk

GS HelpDesk is an IT Help Desk application designed for Lotus Notes/Domino users, launched in 1997.

By: GroupSoft Systems From United States
6

Ariglad

Ariglad revolutionizes knowledge management by analyzing support tickets and release notes to pinpoint gaps and suggest improvements.

By: Ariglad From United States
7

GetHelp

Technicians can effortlessly access relevant asset information without navigating multiple systems, enhancing efficiency and simplifying...

By: Hayes Software Systems From United States
8

Barista

With capabilities like ticket field population and language translation, it seamlessly integrates into existing systems...

By: Espressive From United States
9

E Helpdesk Support

This service focuses on tailored solutions for both industry and government clients, facilitating seamless communication...

By: RK Software From United States
10

BOSSDesk

Available on-premise or in the cloud, it streamlines incident and problem management, enhances asset tracking...

By: BOSS Solutions From United States
11

Cingo

Customers can quickly describe issues, share photos, or turn on video for clarity, while experts...

By: Cingo From United States
12

Cadalys Concierge

With personalized, AI-driven search capabilities, it ensures users access tailored content quickly, while streamlined ticketing...

By: Cadalys From United States
13

AccessAble Help Desk Pro

With over 700 licenses sold, this software streamlines support processes, enhancing communication and efficiency...

By: Dennis Baggott and Sons From United States
14

Claritick

It empowers businesses to swiftly identify and resolve issues, enhancing efficiency in problem handling...

By: Claritick From United States
15

Parature

It provides various advantages, including 100% cloud, quick deployment, mobile and social platforms, easy scalability...

By: Microsoft Corporation From United States

Top SalesRep Features

  • Real-time visitor monitoring
  • Instant live chat setup
  • File sharing in chat
  • Customizable chat interface
  • Canned responses creation
  • Agent coaching tools
  • URL sharing within chat
  • Chat tagging for analytics
  • Visitor page navigation control
  • Affordable minute-based billing
  • Comprehensive help desk ticketing
  • Custom live chat buttons
  • Interactive visitor engagement tools
  • Advanced customer data insights
  • Multi-feature ticket system
  • Banning unwanted visitors
  • Push and pull content options
  • Subscription for product updates
  • Long-standing industry experience
  • Enhanced customer relationship building