Layton ServiceDesk

Layton ServiceDesk

Layton ServiceDesk is a versatile web-based ITIL help desk application that leverages advanced Web 2.0 technologies like AJAX and ASP.NET. Its extensive features, including ITIL Problem and Change management, allow organizations to customize their support operations effortlessly, ensuring exceptional customer service while minimizing costs and training.

Top Layton ServiceDesk Alternatives

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iService

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2

SalesRep

Since 1995, SalesRep has revolutionized customer service with advanced live chat and ticketing solutions.

3

GS HelpDesk

GS HelpDesk is an IT Help Desk application designed for Lotus Notes/Domino users, launched in 1997.

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Waterfield Customer Experience Platform

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GetHelp

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Virtual TAS

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E Helpdesk Support

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Ariglad

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Cingo

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Barista

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AccessAble Help Desk Pro

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BOSSDesk

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Parature

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Cadalys Concierge

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Desk.com

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Top Layton ServiceDesk Features

  • Web-based ITIL compliance
  • AJAX technology integration
  • ASP.NET framework support
  • Highly customizable user interface
  • Internal and external support
  • Built-in reporting tools
  • Change management module
  • Problem management capabilities
  • Automated support task execution
  • Service delivery monitoring
  • Request log generation
  • Incident tracking system
  • Cost-effective solution
  • Intuitive user experience
  • Rapid setup and deployment
  • Web 2.0 technology utilization
  • Configurable workflow processes
  • Comprehensive help desk functionality
  • Multi-user support
  • Scalable for varying needs
Top Layton ServiceDesk Alternatives
  • iService
  • SalesRep
  • GS HelpDesk
  • Waterfield Customer Experience Platform
  • GetHelp
  • Virtual TAS
  • E Helpdesk Support
  • Ariglad
  • Cingo
  • Barista
  • AccessAble Help Desk Pro
  • BOSSDesk
  • Parature
  • Cadalys Concierge
  • Desk.com
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