GS HelpDesk
GS HelpDesk is an IT Help Desk application designed for Lotus Notes/Domino users, launched in 1997. It streamlines support processes, enabling efficient ticket management and user communication. By integrating seamlessly with existing systems, it enhances operational efficiency for organizations, ensuring timely resolutions and improved customer satisfaction in tech support.
Top GS HelpDesk Alternatives
GetHelp
GetHelp streamlines help desk operations for K-12 education by integrating asset management directly into ticket resolution workflows.
iService
iService is a robust digital customer service and marketing solution, expertly designed for high-volume organizations.
E Helpdesk Support
E Helpdesk Support provides essential assistance for users facing technical difficulties, ensuring quick resolutions and enhanced productivity.
Layton ServiceDesk
Layton ServiceDesk is a versatile web-based ITIL help desk application that leverages advanced Web 2.0 technologies like AJAX and ASP.NET.
Cingo
Cingo transforms customer support by integrating messaging, voice, and video directly into mobile apps.
SalesRep
Since 1995, SalesRep has revolutionized customer service with advanced live chat and ticketing solutions.
AccessAble Help Desk Pro
With over 700 licenses sold, this software streamlines support processes, enhancing communication and efficiency...
Waterfield Customer Experience Platform
Offering tools like faqGPT, routeGPT, and taskGPT, it supports teams with flexible solutions, workforce optimization...
Parature
It provides various advantages, including 100% cloud, quick deployment, mobile and social platforms, easy scalability...
Virtual TAS
With just a computer and a VoIP handset provided, users can manage calls, set their...
Desk.com
It features case management, multi-channel support, mobile app, self-service support, Desk Connect, open CTI, advanced...
Ariglad
It automatically generates new articles for unaddressed topics, merges duplicates for streamlined navigation, and adapts...
Dock 365 - Help Desk
By centralizing contract management, businesses can enhance procurement processes and strengthen vendor relationships...
Barista
With capabilities like ticket field population and language translation, it seamlessly integrates into existing systems...
NV Desk
With intuitive features, it streamlines ticket management and supports real-time collaboration...
Top GS HelpDesk Features
- Multi-channel support integration
- Customizable ticket management
- Real-time reporting dashboard
- SLA tracking capabilities
- Knowledge base management tools
- Automated workflow processes
- User-friendly interface design
- Mobile app accessibility
- Role-based access controls
- Seamless integration with CRM systems
- Historical analytics for performance
- Multi-language support options
- Email notification system
- Customizable user roles
- Extensive API support
- User feedback collection tools
- Ticket prioritization features
- Integration with project management tools
- Built-in customer satisfaction surveys
- Easy onboarding process
Top GS HelpDesk Alternatives
- GetHelp
- iService
- E Helpdesk Support
- Layton ServiceDesk
- Cingo
- SalesRep
- AccessAble Help Desk Pro
- Waterfield Customer Experience Platform
- Parature
- Virtual TAS
- Desk.com
- Ariglad
- Dock 365 - Help Desk
- Barista
- NV Desk
