iService
iService is a robust digital customer service and marketing solution, expertly designed for high-volume organizations. With over 20 years of experience, it efficiently manages customer inquiries through advanced ticketing, secure messaging, and live chat. Its integrated email marketing capabilities enhance engagement, making customer interactions seamless and effective.
Top iService Alternatives
GS HelpDesk
GS HelpDesk is an IT Help Desk application designed for Lotus Notes/Domino users, launched in 1997.
Layton ServiceDesk
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GetHelp
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SalesRep
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E Helpdesk Support
E Helpdesk Support provides essential assistance for users facing technical difficulties, ensuring quick resolutions and enhanced productivity.
Waterfield Customer Experience Platform
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Top iService Features
- High volume email handling
- Mission critical ticketing
- Secure messaging solutions
- Integrated live chat support
- Outbound email marketing tools
- Complete interaction history tracking
- Customizable self-help website
- IT compliance streamlining
- SOC2 compliance support
- HIPAA Security Rule assistance
- User-friendly interface
- Easy implementation process
- Analytics and reporting features
- Multi-channel support integration
- Automated workflow management
- Cross-platform accessibility
- Customizable notification settings
- Real-time customer insights
- Advanced ticket prioritization
- Dedicated support team availability
