
ClickPoint
ClickPoint is a robust call center software designed for performance marketers and sales teams, enabling them to optimize ROI from leads. Its automated lead distribution, real-time routing, and customizable management tools facilitate seamless handling of web leads, phone calls, and chats. International lead selling is simplified with a free Starter account, enhancing efficiency and engagement through intelligent solutions and integrations.
Top ClickPoint Alternatives
inConcert Contact Center
The inConcert Contact Center delivers a robust omnichannel cloud solution, integrating voice and text across platforms like WhatsApp and social media.
Promero
Promero provides cloud call center and contact center software with unified IP call platform.
inConcert Speech Analytics
inConcert Speech Analytics transforms contact center operations by providing real-time insights into interactions across all channels.
Interactive Intelligence
Interactive Intelligence provides contact center software and solutions that help to improve your customer engagement and team collaboration.
Upcall
Upcall revolutionizes lead engagement by providing businesses with a team of skilled Upcallers who manage calls and gather vital insights.
SafeSoftSolutions
SafeSoftSolutions provides call center and sales acceleration software that helps to increase your lead generation productivity for your business.
Carbyne
Its cloud-native platform facilitates real-time data sharing and intelligent call management, enabling responders to access...
Corvisa
It features advanced IVR and call routing, live chat, easy queue setup, powerful automated dialers...
VoiceLog
It streamlines customer interactions with a mobile app offering intuitive guidance for agents and clients...
Omni Channel Self Service
With intent-specific automation, many inquiries are resolved without live agent interaction, reducing costs and improving...
Cloud IP PBX
With advanced features tailored for a remote workforce, it streamlines call management, integrates seamlessly with...
PrimeVoiX
Built on Amazon EC2, it ensures high uptime with service redundancy and load balancing...
NovelVox Unified Agent Desktop
This software seamlessly integrates with various applications, allowing agents to access caller details instantly...
Gadgets for Cisco Finesse
By automating routine tasks and integrating with essential tools like Salesforce and ServiceNow, these gadgets...
Smart CTI Connector
This solution automates workflows and simplifies agent-customer interactions, significantly reducing Average Handling Time (AHT) and...
Top ClickPoint Features
- Automated lead distribution
- Customizable lead management
- Multi-language support
- Currency conversion capabilities
- Real-time lead capture
- Comprehensive compliance solutions
- Dynamic sales scripts
- Optimized call routing
- Automated email marketing
- Two-way text conversations
- Scheduled text delivery
- Intelligent call prioritization
- Performance reporting dashboards
- Instant lead verification
- Chat integration
- Comprehensive training sessions
- 24/7 support
- User-friendly interface
- Integration with third-party apps
- Real-time response notifications