contactSPACE
Revolutionizing customer interactions, this contact centre software utilizes patented CallGuides and smart diallers to enhance agent efficiency and conversation quality. With real-time analytics and an intuitive dashboard designer, it empowers teams to meet KPIs effortlessly, enabling personalized outreach and optimized workflows tailored to each organization’s unique needs.
Top contactSPACE Alternatives
CALLN
Transforming call center interactions, this robust software empowers businesses by automating quality assurance and identifying training needs to enhance agent performance.
Dubber Recording
Dubber Recording transforms communication data into valuable insights for businesses and government agencies.
BlueCloud
With BlueCloud, users can enhance their contact center communications through intuitive software, accessible on any device, anytime, anywhere.
CyTrack
CyTrack revolutionizes call center operations by integrating customer interactions across all channels on a secure cloud platform.
Noojee
Unified Communications has transformed how teams collaborate, offering seamless integration of calling, video conferencing, and messaging.
IPC Solutions Call Center
Tailored for businesses in Canberra and surrounding regions, this call center solution offers an adaptable communications system.
Cloud Call Centre
It offers real-time call monitoring, advanced inbound management, and multi-channel communication, ensuring exceptional customer engagement...
RapportCMS
With over a decade of development, it offers customizable IVR systems, intelligent call routing, real-time...
23shout
With a commitment to enhancing communication, it transforms every conversation into an enjoyable experience, ensuring...
DCDial
With an intuitive interface, businesses can effortlessly create and implement advanced strategies, automating processes like...
MiContact Center
With its omnichannel capabilities, businesses can enhance sales, service, and support, ensuring that every customer...
Clarity Connect
It offers multi-channel support, including web chat and intelligent routing, enhancing employee communication and support...
3CLogic
It features skill-based routing, click to call, dynamic scripting, call recording and playback, multichannel communication...
injixo
By leveraging machine learning, it predicts workloads and adapts schedules in real-time, reducing stress and...
Top contactSPACE Features
- Personalised call workflows
- Drag-and-drop visual editor
- Optimise initiatives in real-time
- Effortless onboarding for agents
- Customisable call scripts
- Smart dialler technology
- Multi-platform compatibility
- Contact re-engagement strategies
- Real-time performance analytics
- Intuitive graphical dashboard
- KPI goal tracking
- Scheduling flexibility for contacts
- Automated follow-up reminders
- Comprehensive training resources
- Seamless integration with Twilio
- Integration with Amazon Connect
- Enhanced customer experience tools
- Productivity-boosting features
- Compliance-focused outbound strategies
- Tailored solutions for organisations
