CALLN
Transforming call center interactions, this robust software empowers businesses by automating quality assurance and identifying training needs to enhance agent performance. With advanced analytics, it captures customer sentiments and seamlessly integrates with platforms like Salesforce. Its intuitive call recording and tagging streamline processes, ensuring compliance while unlocking valuable insights for improved customer engagement.
Top CALLN Alternatives
BlueCloud
With BlueCloud, users can enhance their contact center communications through intuitive software, accessible on any device, anytime, anywhere.
contactSPACE
Revolutionizing customer interactions, this contact centre software utilizes patented CallGuides and smart diallers to enhance agent efficiency and conversation quality.
Noojee
Unified Communications has transformed how teams collaborate, offering seamless integration of calling, video conferencing, and messaging.
Dubber Recording
Dubber Recording transforms communication data into valuable insights for businesses and government agencies.
Cloud Call Centre
This cloud call centre solution empowers businesses to operate seamlessly from anywhere, enhancing performance with features like Hosted PBX, VoIP, and Predictive Dialler.
CyTrack
CyTrack revolutionizes call center operations by integrating customer interactions across all channels on a secure cloud platform.
23shout
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IPC Solutions Call Center
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RapportCMS
With over a decade of development, it offers customizable IVR systems, intelligent call routing, real-time...
OXON
This innovative platform enhances support efficiency by 30%, featuring an advanced chatbot that understands natural...
Snapforce Call Center Software
Enhanced with webRTC technology, it eliminates softphones and streamlines workflows, allowing seamless management of leads...
eXsight Omnis Contact Center
This innovative solution seamlessly integrates voice, SMS, email, chat, and more into a unified platform...
XenCALL
Featuring a predictive dialer and user-friendly interface, it enhances agent productivity while ensuring compliance...
Cloud Predictive Dialer
Its robust features include seamless CRM integration, compliance tools, and intelligent call routing, ensuring agents...
Call Center Studio
It features advanced analytics, real-time performance monitoring, and robust security measures, ensuring sensitive data protection...
Top CALLN Features
- Automated QA process
- Compliance alerts
- Sentiment analysis tools
- Call tagging customization
- Call duration statistics
- AI-driven insights
- Custom rule creation
- Handset group management
- Cloud storage for recordings
- Easy integration with platforms
- Actionable customer insights
- Transcription accuracy
- Campaign monitoring features
- Voice-of-the-customer representation
- Multi-user call review
- Simplified call organization
- Disaster recovery support
- Instant issue identification
- Performance optimization tools
- Cost-effective solution.
