Continuum Help Desk
Designed specifically for managed service providers (MSPs), Continuum Help Desk offers integrated solutions for managing customer endpoints and safeguarding critical business assets. By providing a fully staffed help desk, it alleviates the burden on in-house teams, enabling them to focus on high-value projects while ensuring consistent, expert support for clients.
Top Continuum Help Desk Alternatives
eHelpDesk
eHelpDesk offers a user-friendly, cloud-based solution for help desk and IT service management.
Gorgias
Gorgias empowers eCommerce businesses by consolidating support channels into a single platform, automating up to 60% of customer inquiries.
SeamlessDesk Help Desk
SeamlessDesk Help Desk offers an all-in-one solution for managing customer support efficiently.
Novo Help Desk Software
Designed for efficiency, this help desk software enables organizations to track assets and manage work orders seamlessly.
Cireson Analyst Portal
The Cireson Analyst Portal enhances Microsoft Service Manager by providing a browser-based platform for managing day-to-day IT activities across any device.
IP Scanner
Trusted by over 280K companies globally, the IP Scanner streamlines network management by identifying devices on the network with ease.
UserEcho
By organizing content effectively, it empowers users to resolve common queries independently, reducing ticket volume...
Help Sumo
It ensures swift communication through integrated live chat, social media monitoring, and a self-service knowledge...
GoTo Resolve
It enables proactive device management, automated issue detection, and seamless integration with existing tools...
everything HelpDesk
Automation tools, including Ticket Templates and Asset Management, efficiently manage requests and inventory...
AloTech
With intelligent call routing, self-service options, and robust integrations, it streamlines incoming and outgoing calls...
Rhino Support
With a focus on speed and efficiency, it enables teams to manage tickets effortlessly, prioritize...
Agiloft
It features change management, workflow management, contract management, asset management, customer service and support, and...
OfficeAmp
Users can easily log issues anytime, while automatic assignment ensures swift resolution...
UseResponse
From customizable ticketing systems and knowledge bases to community forums and robust feedback management, it...
Top Continuum Help Desk Features
- Integrated front and back office
- Endpoints and data management
- Protection for critical assets
- Purpose-built for MSPs
- Fully staffed help desk
- Network Operations Center (NOC)
- Cybersecurity Operations Center (SOC)
- Dedicated Technician services
- Project Assistance availability
- Business growth support
- 24/7 cybersecurity monitoring
- Certified cybersecurity analysts
- Ad-hoc project handling
- Customized tech training
- Peer groups and networking
- Monthly innovation webinars
- Roadmap for product enhancements
- Comprehensive IT talent access
- Integration with ConnectWise solutions
- Enhanced customer support experience
