GoTo Resolve
GoTo Resolve simplifies IT support with an all-in-one platform tailored for today's workforce. It enables proactive device management, automated issue detection, and seamless integration with existing tools. Features like unattended access, in-session diagnostics, and enterprise-grade security empower IT teams to swiftly resolve issues, ensuring business continuity and efficiency.
Top GoTo Resolve Alternatives
AloTech
A cutting-edge cloud call center system enables sales and support teams to manage customer communications seamlessly from any channel.
UserEcho
UserEcho transforms customer support with its intuitive knowledge base software, enabling rapid self-service solutions.
Agiloft
Provides IT service management software that allows you to adapt to your business needs more quickly by simplifying complex systems.
Cireson Analyst Portal
The Cireson Analyst Portal enhances Microsoft Service Manager by providing a browser-based platform for managing day-to-day IT activities across any device.
UseResponse
This customer support platform excels with its diverse array of features designed for businesses of all sizes.
SeamlessDesk Help Desk
SeamlessDesk Help Desk offers an all-in-one solution for managing customer support efficiently.
SMART SERVICE DESK ITSM
It supports various deployment options, including on-premise and cloud subscriptions, and adheres to ITIL best...
eHelpDesk
It supports customer service, knowledge management, and IT asset management, deployable within days and trainable...
Freshdesk
With features like smart workflow automation, AI-driven chatbots, and customizable help centers, it enhances agent...
Continuum Help Desk
By providing a fully staffed help desk, it alleviates the burden on in-house teams, enabling...
osTicket
By streamlining ticket management and facilitating efficient communication, it helps organizations tackle customer inquiries effectively...
Gorgias
Its Marketing Suite enhances shopper engagement with proactive chat campaigns that cut bounce rates by...
DoneDone
Users can also tailor workflows to meet their specific business requirements...
Novo Help Desk Software
Users can access maintenance histories, schedule preventative tasks, and respond to customer queries on mobile...
AzureDesk
It accommodates unlimited email addresses and integrates seamlessly with apps like JIRA and Slack...
Top GoTo Resolve Features
- Proactive device issue detection
- Easy automation for support
- Robust RMM capabilities
- Native mobile device management
- Zero Trust Security Architecture
- Unattended access for agents
- Multi-session handling functionality
- In-session system diagnostics
- Reboot and reconnect options
- File transfer capabilities
- Integrated IT ticketing workflows
- Scalable platform for SMBs
- Remote support integration
- Streamlined operations for teams
- Customizable administrative features
- Seamless existing tool integration
- Frictionless join flow for users
- Comprehensive IT asset management
- Secure remote monitoring capabilities
- User-friendly interface for agents.
