Agiloft

Agiloft

By: Agiloft Inc.

Provides IT service management software that allows you to adapt to your business needs more quickly by simplifying complex systems. It features change management, workflow management, contract management, asset management, customer service and support, and ITIL service management. It offers various pre-built integrations, including LDAP Active Directory, MS Outlook, QuickBooks, Google, and Microsoft Office.

From: USA Web Visibility: 16.61%
Based on 28 Votes
Top Agiloft Alternatives
  • ServiceNow
  • Jira Service Desk
  • Freshservice
  • Autotask
  • Apptio
  • Cherwell
  • EasyVista
  • LANDESK
  • ServiceDesk Plus
  • iSupport
  • UpGuard
  • InvGate
  • Kaseya VSA
  • Axios Systems
  • SolarWinds Web Help Desk
Show More Show Less

Top Agiloft Alternatives and Overview

1

ServiceNow

Provides IT service management software that allows you to centralize your IT processes and infrastructures into a single platform.

By: ServiceNow, Inc. From USA
Based on 26 Votes
2

Jira Service Desk

Provides IT help desk and ticketing software that allows you to automate, prioritize, and solve requests faster.

By: Atlassian Pty Ltd From Australia
Based on 24 Votes
3

Freshservice

Provides simple and efficient ITIL-aligned service desk software that allows you to improve efficiency and productivity of your IT agents.

By: Freshdesk Inc. From USA
Based on 36 Votes
4

Autotask

Provides a complete IT business management solution that allows you to optimize your IT service operation.

By: Autotask Corporation From USA
5

Apptio

Apptio is an IT budget management platform designed to help companies cut costs and save money on app development and operations.

By: Apptio
Based on 4 Votes
6

Cherwell

Provides IT service management software that allows you to turbocharge your service desk.

By: Cherwell Software, LLC From USA
7

EasyVista

It offers EasyVista Service App Store, with IT services, HR services, facilities management, Neo Technology...

By: Easyvista From USA
8

LANDESK

It features asset management, data analytics, security management, mobility management, secure mobile email, service management...

By: Landesk Software, Inc. From USA
9

ServiceDesk Plus

It features PO and contract management, CMDB, service catalog, IT project management, change management, reports...

By: Zoho Corp. From USA
Based on 15 Votes
10

iSupport

It features associated work items, opportunity management functionality, email processing, customizable status levels, rules engine...

By: Groupware Incorporated From USA
Based on 32 Votes
11

UpGuard

Through the cloud platform, companies can easily secure their high-risk operations, continuously revamp their digital...

By: UpGuard
Based on 10 Votes
12

InvGate

It features ticketing, analytics, workflows, knowledge base, SLA, approval management, time tracking, customer feedback, multi-department...

By: InvGate From Argentina
13

Kaseya VSA

It features patch management, discovery and audit, backup and recovery, remote management, analytics and reporting...

By: Kaseya Limited From USA
Based on 19 Votes
14

Axios Systems

It features IT service management, service catalog, end user self-service, IT asset management, multichannel support...

By: Axios Systems Plc. From UK
15

SolarWinds Web Help Desk

It features ticketing management, IT asset discovery, help desk, knowledge management, change management, change approval...

By: SolarWinds Worldwide, LLC. From USA
Based on 22 Votes

Agiloft Review and Overview

Agileloft is an enterprise-oriented software suite that seeks to increase the efficiency of business processes through automation and machine-learning technology. Complete automation of BPM allows greater ROI by making each process faster and more accurate than humanly possible. The Agileloft suite contains a variety of applications for achieving total digital transformation of business processes.

Service desk and customer support with Agileloft

The IT service is always essential to the company for providing assistance to its customers. Through Agileloft, companies can improve their ITIL and ITSM drastically. It's IT ticketing service allows companies to raise tickets quickly, intelligently assigning each task to the most suitable person for an optimal solution, while tracking both the efficiency of service and allowing companies to prioritize or deprioritize an action.

Its service management systems like Internal Helpdesk helps deter any obstruction to the workflow and facilitates effective communication between the company and its customers for closing issues quicker, greatly accelerating the pace of service.

Effective management of assets and contracts

Agileloft automates the managerial tasks of the company too. Through its contract management system, all the stages in the lifecycle of a business contract can be managed unobtrusively and efficiently.

It also has an integrated Asset Management system that enables companies to proficiently handle assets and monetary resources for tasks both internal and external in nature. Agileloft can also work as a digital document management solution, effectively storing all the company paperwork and producing them when required.

Fueling smarter projects by Agileloft

Last but not least, Agileloft help simplify complex projects through its many integrated solutions. From cost management to resource management to management of company deadlines, Agileloft serves teams striving to create the most satisfying projects in no time.

Every task is carefully organized by Agileloft’s project management systems, while periodic assistance can be provided to the team through its Internal Helpdesk. The most alluring feature is that all this requires knowledge of minimal to no programming, and can be done easily through its convenient GUI.

Company Information

Company Name: Agiloft Inc.

Company Address: 460 Seaport Court, Suite 200, Redwood City, CA, USA

Founded in: 1991

Top Features

Core Features
  • Workflow Automation
  • Brandable Interface
  • Self-service Portal
  • Integrated Live Chat
  • Charts & Dashboard
  • Satisfaction Surveys
  • Database Schema
  • Tables & Fields
  • Custom Tables
  • Web Forms
  • Custom Data Fields
  • Multiple Field Types
  • Drag & Drop Customization
  • Multi-Tab Input Forms
  • Staff Homepage
  • Data Viewing
  • Editing Multiple Records
  • Attaching Files
  • HTML Editor
  • Linking Records
  • Revision Control
  • File Check-in & Check-out
  • Printing Templates
  • Searching Text File
  • Complex Database Searches
  • Sorting Database
Security & Integration
  • E-mail Integration
  • Email Alerts & Escalation
  • Chat Integration
  • Broadcast Messaging
  • Asset Polling
  • Graphical Workflow
  • Automated Backups
  • Multiple Custom Brandings
  • Custom Fonts
  • Multilingual Supported
  • Precise Access Control
  • Password Configuration
  • Mobile Interface
  • Third-party Integration
  • API Access
Reports
  • Graphical Charts
  • Dashboard Reporting
  • Trend Charts & Reporting
  • Scheduling Report Distribution