elevio
Elevio transforms customer support with its In-App Self-Served Support platform, providing users with contextual answers directly within the app. By embedding search, help, and helpful suggestions, it proactively guides users and deflects support tickets. Its intuitive knowledge base and collaborative features empower teams to create tailored experiences and enhance customer satisfaction.
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Top elevio Features
- Embeddable Assistant integration
- Proactive user engagement
- In-app contextual content delivery
- Customizable onboarding helpers
- Hotspot guidance for users
- Beautifully hosted knowledge base
- Knowledge Centered Service implementation
- Support ticket deflection tools
- Content control for user experiences
- Collaborative content creation tools
- Real-time engagement analytics
- Feedback-driven knowledge improvement
- Personalized setup options
- Premium features access
- Streamlined FAQ management
- Time-saving support automation
- Continuous user education framework
- Custom knowledge experiences
- Contextual answers delivery
- Efficient team collaboration tools
