Customerly

Customerly

By: Customerly

Customerly is a live chat software used to manage the provider-customer relationship. It is an all-in-one solution for all the queries regarding customer handling. Customerly ensures that your customers are able to reach out to you without any trouble. It uses various marketing strategies and instant support to build the trust of your customers in your services.

Based on 31 Votes
Top Customerly Alternatives
  • LiveChat
  • JivoChat
  • Chatra
  • Subiz
  • Chatkit
  • chatroll
  • REVE Chat
  • Live800
  • HelpCrunch
  • Boldchat
  • ClickDesk
  • Kommunicate
  • Website Alive
  • Re:plain
  • onWebChat
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Top Customerly Alternatives and Overview

1

LiveChat

LiveChat provides real-time chat analytics and software solutions for e-commerce sales and support agents.

By: LiveChat, Inc. From USA
Based on 90 Votes
2

JivoChat

Jivochat is a live chat solution that helps inquisitive website visitors clear their doubts by initiating a live chat with website operators.

By: JivoSite, Inc. From USA
Based on 9 Votes
3

Chatra

This intelligent live chat software offers free as well as paid plans covering almost all the standard features most live chat software has to offer.

By: Roger Wilco LLC
Based on 41 Votes
4

Subiz

Subiz is a Live Chat software for e-commerce platforms through which a website owner can carry out multiple sales and support activities from a comprehensive dashboard.

By: Subiz.com From Vietnam
Based on 10 Votes
5

Chatkit

Chatkit from Pusher empowers you to add real-time features to your applications.

By: Pusher
Based on 1 Vote
6

chatroll

Chatroll is a live event managing tool that supports organizers in engaging the participants during the event.

By: Chatwing
Based on 6 Votes
7

REVE Chat

The viewers can interact with the text-based AI-bot, voice-chat to the support team, set up...

By: Revechat
Based on 13 Votes
8

Live800

By: GoldArmor
Based on 11 Votes
9

HelpCrunch

By: HelpCrunch
Based on 15 Votes
10

Boldchat

It comes bundled with some basic marketing and tracking tools...

By: LogMeIn, Inc. From USA
11

ClickDesk

They offer a single customer engagement platform, which includes a combination of live chat, browser...

By: ClickDesk, Corp. From India
Based on 18 Votes
12

Kommunicate

Kommunicate is a Live Chat solution, which offers bot hybrid + human support to its...

By: Kommunicate
Based on 18 Votes
13

Website Alive

It has built in click-to-chat and click-to-call features that allow customers to instantly connect with...

By: AYU Technology Solutions, LLC From USA
14

Re:plain

It is depended upon by brands like Toyota and FoodSoul and boasts a sturdy underlying...

By: Re:plain
Based on 1 Vote
15

onWebChat

This software can be integrated into almost every popular content management system via plug-ins...

By: onWebChat

Customerly Review and Overview

Online service providers have to deliver regular assistance to their customers. The organizations that fail to handle customer support tend to lose customers frequently. Online services are centered on customers. Many organizations are limiting their growth by providing poor customer support. Customerly is the perfect platform to build your relationship with your customers. It helps the user in customizing, marketing, and enhancing customer support.

At a glance

Customerly brings all the necessary functions on the dashboard. Users can never miss a thing as they have all the notifications and reports at a glance. Customerly users don't require a third-party application for video conferencing. It facilitates video chat and screen sharing. Users have the privilege to create groups and distribute calls among them in order to speed up customer handling. Task distribution can be automated to make the system free from deadlock or idle employees. Real-time reports from all communication channels are delivered to the providers to keep them updated with customer response.

Personalization Options

Customerly is not restricted to communication handling. It can be used to expand the brand through marketing strategies like emails. These emails can be customized according to the customer. There are many inbuilt layouts available for reference or it can be completely customized on a blank screen. Drag and drop option makes it easier to create a well-designed email using images, URL, and action buttons. Live chat can also be customized to get the desired appearance. The main theme of the live chat menu can be turned into any alignment and any color.

Smart response

Customerly is designed to give quick responses to customers. Instead of depending on manual handling of queries, Customerly uses smart algorithms to attend the queries with predefined instructions. A knowledgebase is introduced to forward relevant responses on its own. It consists of frequently faced problems and guides to traverse through customerly. It also predicts upcoming questions by analyzing a pattern of conversation. It decreases the response time to an astonishing extent. Automated questions can be used to perform basic inquiry and the reports are directly visible on the dashboard.

Company Information

Company Name: Customerly

Founded in: 2017