Fluency
Fluency Communications Suite™ offers robust telephony and web-based applications tailored for sales and service in small to mid-sized reservation systems. It features advanced call handling, automated DTMF input for auto attendants, efficient call routing, and customizable reporting, ensuring seamless communication and enhanced operational efficiency for users.
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Top Fluency Features
- Multi-channel communication support
- Customizable reporting capabilities
- Advanced call routing options
- Automated DTMF input prompts
- Database integration for information access
- User-friendly web-based interface
- Real-time agent performance monitoring
- Queue management features
- Interactive Voice Response (IVR) functionality
- Seamless CRM integration
- Scalable for growing businesses
- Custom application development environment
- Comprehensive training and support
- Detailed management dashboards
- Cost-effective ownership model
- Secure data handling protocols
- Easy deployment and implementation
- Flexible user roles and permissions
- Enhanced caller experience features
- Cross-platform compatibility.
