Jira Service Management
At Team '25, attendees can explore Jira Service Management, an AI-driven platform that integrates development, IT, and business teams for superior service delivery. With customizable workflows, automated reporting, and seamless collaboration, it enables organizations to enhance service experiences, streamline requests, and optimize resource management while reducing costs and improving efficiency.
Top Jira Service Management Alternatives
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versaSRS HelpDesk
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BugAware
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HelpMaster
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ACANOTION Help Desk
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IncognitoDesk
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Trengo
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Helprace
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Faveo Helpdesk
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Top Jira Service Management Features
- AI-powered service management
- Unified Dev and Ops collaboration
- Pre-configured request templates
- Customizable workflows and processes
- Automated report generation
- SLA compliance tracking
- Multi-team support capabilities
- Integration with Atlassian Marketplace
- Cost reduction on licenses
- Customer-centric ITSM approach
- Incident and change management
- Onboarding and offboarding management
- Fast service delivery
- Tailored feature selection
- Simplified service experience setup
- Cross-team communication tools
- Risk management features
- External customer service focus
- Enhanced productivity through automation
- Scalable plans for teams
