Jira Service Management
At Team '25, attendees can explore Jira Service Management, an AI-driven platform that integrates development, IT, and business teams for superior service delivery. With customizable workflows, automated reporting, and seamless collaboration, it enables organizations to enhance service experiences, streamline requests, and optimize resource management while reducing costs and improving efficiency.
Top Jira Service Management Alternatives
Aegis Help Desk
Aegis Help Desk provides organizations with an intuitive, customizable platform for managing customer support and internal services.
versaSRS HelpDesk
VersaSRS HelpDesk streamlines business processes by offering a user-friendly platform that enhances productivity, regardless of employee location.
BugAware
BugAware is an innovative help desk software designed to streamline support processes and enhance user experience.
HelpMaster
HelpMaster is a versatile help desk software that empowers teams to efficiently log, track, and manage customer requests.
ACANOTION Help Desk
Acanotion Help Desk streamlines email and call management with an intuitive interface, requiring minimal training.
IncognitoDesk
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Gladly
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Slaask
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Trengo
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Raiseaticket
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Helprace
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Requestor
Users can quickly master the platform in just a couple of hours...
MSM
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ProProfs Help Desk
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Faveo Helpdesk
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Top Jira Service Management Features
- AI-powered service management
- Unified Dev and Ops collaboration
- Pre-configured request templates
- Customizable workflows and processes
- Automated report generation
- SLA compliance tracking
- Multi-team support capabilities
- Integration with Atlassian Marketplace
- Cost reduction on licenses
- Customer-centric ITSM approach
- Incident and change management
- Onboarding and offboarding management
- Fast service delivery
- Tailored feature selection
- Simplified service experience setup
- Cross-team communication tools
- Risk management features
- External customer service focus
- Enhanced productivity through automation
- Scalable plans for teams
