Kaleyra
Kaleyra offers an innovative API-based platform designed to enhance customer communication through personalized messaging, chatbots, and programmable voice services. It ensures timely delivery of transactional messages, supports seamless integration with popular tools, and features a user-friendly Flowbuilder for creating multi-channel engagement strategies. Enterprise-grade security safeguards sensitive data effectively.
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Top Kaleyra Features
- API-based communication platform
- Multi-channel engagement flows
- AI-based chatbots automation
- Easy drag-and-drop editor
- Pre-defined communication templates
- Enterprise-grade security features
- Click-to-Call functionality
- IVR system integration
- Call recording capabilities
- Call masking for privacy
- WhatsApp media sharing
- Transactional message delivery
- OTPs and promotions management
- Scalable customer interactions
- Programmable voice services
- Integration with popular CRMs
- Helpdesk software compatibility
- E-commerce platform integration
- Timely customer notifications
- Reliable support availability
