Telmar
A cutting-edge call center software, Telmar utilizes a fully automated Geo-Dialing algorithm, enabling agents to effortlessly connect with contacts nearest to existing appointments. This highly customizable platform features an intuitive interface, allowing for tailored campaigns in appointment setting, telemarketing, and CATI, while providing real-time data insights and exceptional customer support.
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Top Telmar Features
- Automated Geo-Dialing system
- Real-time distance calculations
- Highly customizable interface
- Intuitive user experience
- Integrated Script Editor tool
- Simultaneous campaign management
- Round Robin appointment distribution
- Real-time productivity statistics
- Centralized contact management
- Automated data export options
- Customizable reporting tools
- Multi-company support
- Cost-effective predictive technology
- Dynamic email and SMS sending
- Automatic call recording options
- Compliance with opposition registry
- Browser-based self-agent module
- Powerful CATI interview tools
- Easy data import procedures
- User-friendly graphical monitoring.
