Easycall Cloud
Easycall Cloud offers a fully managed VoIP solution tailored for contact centers, enabling unlimited lines and operators. With dedicated country support, secure cloud management, and real-time statistics, it streamlines inbound and outbound communication across multiple channels. The platform enhances efficiency, reduces infrastructure costs, and ensures data security, empowering businesses with flexible, intuitive controls.
Top Easycall Cloud Alternatives
Thelgo
Thelgo streamlines call center operations by integrating with the PBX Cloud, enhancing inbound call management and caller identification.
Kaleyra
Kaleyra offers an innovative API-based platform designed to enhance customer communication through personalized messaging, chatbots, and programmable voice services.
TVox Omnichannel Contact Center
The TVox Omnichannel Contact Center empowers businesses to enhance customer interactions across voice, chat, email, social media, SMS, and WhatsApp.
Telmar
A cutting-edge call center software, Telmar utilizes a fully automated Geo-Dialing algorithm, enabling agents to effortlessly connect with contacts nearest to existing appointments.
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The Mida Attendant Console Pro enhances receptionist efficiency by enabling seamless management of multiple calls, instant visibility of available contacts, and swift call transfers.
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Top Easycall Cloud Features
- Dedicated country-specific support
- Unlimited VoIP lines
- Advanced VoIP management
- Cloud-based security measures
- Real-time call statistics
- No hardware costs
- Remote operator control
- Multi-channel customer reach
- Integrated SMS and fax services
- Chatbot integration
- Digital order storage
- Inbound and outbound capabilities
- Efficient appointment management
- Call recording for quality control
- Simplified online administration
- Flexible user creation
- Reduces network infrastructure costs
- Supports telemarketing campaigns
- Mobile access for agents
- Digital transformation focus
