LiveAgent
This help desk software offers a powerful multi-channel toolset, featuring over 130 ticketing functionalities and 200+ integrations. Renowned for its rapid implementation... This help desk software offers a powerful multi-channel toolset, featuring over 130 ticketing functionalities and 200+ integrations. Renowned for its rapid implementation and exceptional live chat capabilities, it streamlines customer interactions across platforms, including social media. With advanced automation and a built-in call center, it enhances customer service efficiency significantly.
Top LiveAgent Alternatives
TeamSupport
TeamSupport is a business to business customer support and help desk software that helps to improve your customer service. It...
Why TeamSupport as a LiveAgent alternative?
- Built for B2B SaaS companies rather than retail or B2C support
- Messaging and live chat priced per agent per month
- Account-level ARR context linked to support tickets
- Higher tiers offer unlimited users instead of a five-user cap
Freshdesk
Freshdesk offers a best-in-class help desk solution that helps to give your customers the best support. It features email ticketing,...
Why Freshdesk as a LiveAgent alternative?
- Freshdesk pricing is per agent per month, billed annually
- Freddy AI Agent resolves up to 80% of queries with pre-built workflows
- Parent and child tickets split big cases across multiple human experts
- Customer portal and knowledge base support customer self-service
Zendesk
On March 27, discover the future of AI-driven service with a platform designed to revolutionize workflows. Combining AI agents and...
Why Zendesk as a LiveAgent alternative?
- Qualified startups can get Zendesk free for up to two years
- Marketplace lists over 1,800 apps, partners and integrations for support
- Voice channel handles and manages customer calls with AI
- Automatic scoring of support agents and AI agents for quality assurance
Zendesk
Revolutionizing customer service, this platform harnesses the power of artificial intelligence to enhance workflows and automate responses. With integrated solutions...
Why Zendesk as a LiveAgent alternative?
- Startups can get up to two years of Zendesk free if eligible
- Marketplace with over 1,800 apps, partners and integrations
- AI agents that resolve complex issues autonomously on any channel
- Workforce management for forecasting demand and scheduling agents
- Automated quality scoring of both human and AI agents
Spiceworks IT Help Desk
Trusted by over 280,000 companies worldwide, Spiceworks IT Help Desk simplifies support tasks by enabling users to track and prioritize...
Why Spiceworks IT Help Desk as a LiveAgent alternative?
- Free cloud-based help desk with a free version available
- No server maintenance required for the cloud help desk
- Accessible from any device, with multi-user collaboration tools
- Includes vendor contract management and online inventory management
Bomgar
BeyondTrust Remote Support revolutionizes help desk operations with its unparalleled security features. Trusted by an expanding customer base, this software...
Appy Pie
This help desk software streamlines customer support with intuitive features that enhance communication and ticket management. Users can easily track...
Samanage
Samanage is a cloud-based help desk and IT asset management software that helps you to provide faster service to your...
Zendesk
Revolutionizing customer support, this leading assistance platform harnesses AI to streamline workflows and enhance efficiency. It seamlessly integrates automation and...
ConnectWise Manage
Designed specifically for Managed Service Providers (MSPs), this help desk software seamlessly integrates front and back office solutions to manage...
Zendesk
Transforming customer service, this platform leverages AI to enhance workflows and streamline resolutions. Offering seamless integration of human and AI...
Helpshift
The Helpshift platform revolutionizes customer service with an AI-powered help desk solution that centralizes knowledge and streamlines support operations. It...
Zendesk UKI
Zendesk UKI transforms customer service with AI-driven solutions that seamlessly integrate into existing workflows. By automating common requests and enhancing...
Kayako
Kayako is a customer support and live chat software that allows you to keep all customer conversations in one platform:...
Zendesk
Transforming customer service, Zendesk combines AI with human agents to resolve issues seamlessly. With advanced call routing, intelligent IVR, and...
Company Information
- Company: Quality Unit
- Country: Slovakia
Top LiveAgent Features
- Multi-channel support
- Fastest chat widget
- Proactive chat features
- Unlimited call recordings
- IVR capabilities
- Agent availability management
- Centralized ticketing system
- Cost-saving ticketing
- Social media integrations
- Knowledge base articles
- Self-service customer portal
- Real-time chat support
- Advanced automation rules
- Direct customer support access
- 24/7 customer support
- Concierge migration services
- Customizable ticketing workflows
- Robust reporting tools
- Comprehensive user analytics
- Integration with popular tools
