Kayako

Kayako

Crossover From United States 193 votes

Kayako is a customer support and live chat software that allows you to keep all customer conversations in one platform: email, live chat, web, and phone. It features know... Kayako is a customer support and live chat software that allows you to keep all customer conversations in one platform: email, live chat, web, and phone. It features knowledge base, support center, instant answers, macros, notifications, customer fields, branding, instant insights, custom ratings, and more. There are three pricing options available: Case, Fusion, and Engage.

Top Kayako Alternatives

1 Helpshift

Helpshift

The Helpshift platform revolutionizes customer service with an AI-powered help desk solution that centralizes knowledge and streamlines support operations. It...

Helpshift From United States
303 votes
2 Help Scout

Help Scout

Designed for teams, this shared inbox solution transforms chaotic email management into streamlined collaboration. Users can effortlessly sort, label, and...

Help Scout From United States
185 votes
3 ConnectWise Manage

ConnectWise Manage

Designed specifically for Managed Service Providers (MSPs), this help desk software seamlessly integrates front and back office solutions to manage...

ConnectWise From United States
372 votes
4 Help Scout

Help Scout

This people-first support platform empowers teams to deliver exceptional customer service with ease. Features include automated workflows, integration with popular...

Help Scout From United States
153 votes
5 Spiceworks IT Help Desk

Spiceworks IT Help Desk

Trusted by over 280,000 companies worldwide, Spiceworks IT Help Desk simplifies support tasks by enabling users to track and prioritize...

Spiceworks From United States
473 votes
6 ManageEngine Service Desk Plus

ManageEngine Service Desk Plus

ServiceDesk Plus is a robust help desk software that integrates IT service management, asset management, and enterprise service management, supporting...

ManageEngine From India
136 votes
7 Samanage

Samanage

Samanage is a cloud-based help desk and IT asset management software that helps you to provide faster service to your...

SolarWinds From United States
496 votes
8 HappyFox

HappyFox

HappyFox is a powerful help desk software that streamlines customer service, IT, and internal support with an advanced ticketing system....

HappyFox Inc. From United States
114 votes
9 Appy Pie

Appy Pie

This help desk software streamlines customer support with intuitive features that enhance communication and ticket management. Users can easily track...

Appy Pie From United States
584 votes
10 CRMdesk

CRMdesk

This web-based help desk software streamlines customer support by centralizing all inquiries, allowing agents to manage tickets efficiently without the...

ForeSoft From United States
107 votes
11 TeamSupport

TeamSupport

TeamSupport is a business to business customer support and help desk software that helps to improve your customer service. It...

Teamsupport LLC From United States
743 votes
12 Teamwork Desk

Teamwork Desk

Teamwork Desk transforms client support into a seamless experience by turning tickets into actionable tasks in seconds. With automated prioritization...

Teamwork.com From Ireland
105 votes
13 LiveAgent

LiveAgent

This help desk software offers a powerful multi-channel toolset, featuring over 130 ticketing functionalities and 200+ integrations. Renowned for its...

Quality Unit From Slovakia
1162 votes
14 Kustomer

Kustomer

Kustomer empowers businesses to cultivate stronger customer relationships by offering an all-encompassing view of client interactions. By harnessing diverse data...

Kustomer From United States
102 votes
15 Bomgar

Bomgar

BeyondTrust Remote Support revolutionizes help desk operations with its unparalleled security features. Trusted by an expanding customer base, this software...

BeyondTrust From United States
1335 votes

Kayako Review and Overview

The customers need exceptional assistance and quality service around the clock. If the brand needs to keep up its name, it is necessary to provide customer service. It also helps the establishments to retain their customer base. Kayako is a system that assists the organization in managing its customer relations. It is a complete package for handling every detail and helping the clients in every way possible. It helps in efficient management and upgrades the process of assisting. Kayako is perfect for establishments that offer quality services to clients.

Clearing the desk

Managing customer relations and assistance requires doing a lot of tasks simultaneously. Kayako helps the users to integrate different processes by using a single system. It allows the users to take care of the needs of the customers from its platform. Kayako gives all the information about the clients and their past transaction. It can prove to be a handy tool for the employees as it makes the process relatively convenient. The executives can provide quick services as they have all the tools at their disposal. It helps the establishments to get ahead in the market.

Desired flexibility

The clients can merge their existing platforms with Kayako for convenience. Kayako also offers a complete cloud-based solution for full integration. It assists the users to work seamlessly on a dedicated platform for customers. The users can customize the system as per the requirements of the establishments.

Live chat

The executives can interact with the clients in real-time for assistance. Kayako helps the brand to connect with the customers on a more personalized level. It enables users to provide detailed solutions after understanding the issues. Kayako also helps the clients in delivering a better experience with its vibrant features.

Company Information

  • Company: Crossover
  • Country: United States

We use cookies to improve your experience on eBool.