Orange Business Services

Orange Business Services

Orange Business Services offers advanced Contact Center Software designed to enhance customer interactions through a secure, cloud-based platform. This solution integrates AI-powered capabilities, enabling businesses to optimize CRM automation and ensure timely, personalized communications. It empowers teams with seamless collaboration tools, driving productivity and enriching the overall customer journey.

Top Orange Business Services Alternatives

1

SAT 2000

SAT 2000 offers a robust reporting solution for contact centers, integrating data from various sources, including ACD, agent logs, emails, and chats.

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2

ISI-COM

Designed to enhance customer interactions, ISI-COM is a cutting-edge contact center software that streamlines communication processes.

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3

Fuze Contact Center

Fuze Contact Center enhances integrated communications and hybrid work environments, offering tools for managing menus, queues, and advanced settings for devices and extensions.

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4

Verint Monet WFO

Designed for small and medium-sized businesses, Verint Monet WFO offers a streamlined approach to workforce engagement.

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5

Klaus

Klaus revolutionizes customer support with AI-driven quality assurance. It meticulously...

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6

VCC Live®

VCC Live® offers a robust contact center software that enhances productivity through automation and delivers exceptional customer experiences.

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7

Five9 IVR

Features such as visual IVR, estimated wait times, and callback options ensure customers receive timely...

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8

Cloud Contact Center

By mitigating "Spam Likely" tags and offering seamless integration with CRMs, users can call and...

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9

Aspect Unified IP Contact Center

Its intuitive interface enhances daily operations while gamification invigorates team spirit, driving productivity and collaboration...

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10

LiveVox

The solution empowers managers, boosts agent performance, and enhances system orchestration through AI-driven insights...

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11

MaestroQA

MaestroQA's features include customizable scorecards, automated workflows, and tailored reporting, ensuring that every interaction is...

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12

InGenius

By aligning AI initiatives with long-term goals, it empowers companies to transform data into actionable...

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13

Intermedia Contact Center (formerly Telax)

With features like intelligent call routing, real-time insights, and robust security measures, it enhances productivity...

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14

Super Receptionist

Super Receptionist comes with features such as unified management, automated call recording, and real-time analytics...

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15

uContact

Its intuitive interface allows businesses to streamline communications, enhance agent productivity with automation, and leverage...

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Top Orange Business Services Features

  • Customizable branding options
  • Real-time order tracking
  • Multi-vendor management system
  • Inbuilt wallet payment feature
  • Automated delivery assignment
  • Customer review management
  • Route optimization for drivers
  • Comprehensive admin dashboard
  • Third-party API integration
  • Enhanced user-friendly interface
  • Delivery zone management
  • Push notifications for updates
  • Wishlist for favorite dishes
  • Instant order confirmation alerts
  • Split payment options
  • Customer feedback collection
  • On-demand delivery scheduling
  • Detailed sales reporting tools
  • Social media login options
  • Mobile app for delivery staff.