Sitehelpdesk
This help desk software offers a robust solution for internal support functions, enabling staff to submit inquiries directly through an Intranet link. With rapid installation and GDPR compliance, it allows for efficient online support, request tracking, and self-help. Users can easily log calls and access reports, facilitating seamless service management.
Top Sitehelpdesk Alternatives
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Halo Service Desk
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Issuebear
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GoDesk
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Jitbit Helpdesk
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Service Manager
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NetSupport ServiceDesk
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Top Sitehelpdesk Features
- Web browser-based support
- Quick installation setup
- Intranet integration
- Online request tracking
- Self-help capabilities
- GDPR compliance
- Comprehensive reporting tools
- Detailed call statistics
- Multi-browser support
- Cloud hosting option
- Upgradeable to IT version
- Facilities management integration
- External customer support option
- SLA integration for monitoring
- Email-to-ticket conversion
- Customizable support forms
- User-friendly interface
- Real-time notifications
- Centralized support service
- Cross-department functionality
