Sitehelpdesk
This help desk software offers a robust solution for internal support functions, enabling staff to submit inquiries directly through an Intranet link. With rapid installation and GDPR compliance, it allows for efficient online support, request tracking, and self-help. Users can easily log calls and access reports, facilitating seamless service management.
Top Sitehelpdesk Alternatives
Seraph
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JustReply
This innovative customer support tool enables teams to manage and resolve support tickets directly within Slack, streamlining communication and enhancing collaboration.
Halo Service Desk
Halo Service Desk revolutionizes IT service management by unifying workflows across departments like HR, Finance, and Facilities.
Issuebear
This powerful help desk software offers seamless ticket management, robust service levels, and a user-friendly knowledge base.
GoDesk
GoDesk transforms customer support with a familiar email interface enhanced by powerful ticketing features.
Jitbit Helpdesk
This on-premises help desk software transforms customer support by converting incoming emails into organized trouble tickets.
NetHelpDesk
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MaxContact
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IssueCentre
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CAFM Explorer
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Service Manager
With robust workflow automation, omnichannel support, and governance features, it enhances IT service visibility...
Simplisys Service Desk
With AI automation, it reduces service times significantly, allowing teams to resolve issues rapidly...
NetSupport ServiceDesk
Its customizable, browser-based interface operates on both desktop and mobile platforms, featuring robust workflow processes...
Top Sitehelpdesk Features
- Web browser-based support
- Quick installation setup
- Intranet integration
- Online request tracking
- Self-help capabilities
- GDPR compliance
- Comprehensive reporting tools
- Detailed call statistics
- Multi-browser support
- Cloud hosting option
- Upgradeable to IT version
- Facilities management integration
- External customer support option
- SLA integration for monitoring
- Email-to-ticket conversion
- Customizable support forms
- User-friendly interface
- Real-time notifications
- Centralized support service
- Cross-department functionality
