Halo Service Desk

Halo Service Desk

Halo Service Desk revolutionizes IT service management by unifying workflows across departments like HR, Finance, and Facilities. With its ITIL-aligned processes and AI-enhanced analytics, it empowers organizations to manage over 3,500 inquiries weekly, boosting customer satisfaction and operational efficiency. Experience seamless collaboration and transform legacy systems into modern, intuitive workflows.

Top Halo Service Desk Alternatives

1

GoDesk

GoDesk transforms customer support with a familiar email interface enhanced by powerful ticketing features.

2

Seraph

Seraph is an advanced Customer Support Management System tailored for IT support companies, streamlining the management of support cases for both retail and business clients.

3

Replyco

An ultimate eCommerce helpdesk, Replyco integrates AI technology to transform customer communication.

4

Sitehelpdesk

This help desk software offers a robust solution for internal support functions, enabling staff to submit inquiries directly through an Intranet link.

5

MaxContact

MaxContact revolutionizes customer engagement with its cloud-based help desk software, offering features like automated dialling, AI speech analytics, and omnichannel support.

6

JustReply

This innovative customer support tool enables teams to manage and resolve support tickets directly within Slack, streamlining communication and enhancing collaboration.

7

IssueCentre

It streamlines ride management, improves staff training, and integrates seamlessly with existing systems, ensuring efficient...

8

Issuebear

With AI-generated summaries and customizable automated rules, users can set it up independently in just...

9

Service Manager

With robust workflow automation, omnichannel support, and governance features, it enhances IT service visibility...

10

Jitbit Helpdesk

With features like two-way email integration, real-time updates, and asset tracking, it streamlines ticket management...

11

NetSupport ServiceDesk

Its customizable, browser-based interface operates on both desktop and mobile platforms, featuring robust workflow processes...

12

NetHelpDesk

It automates ticket triaging, summarization, and categorization, enhancing operational visibility and efficiency...

13

Countersoft Gemini

Integrating with MS Office 365, Google Mail, and more, it consolidates issue management, QA testing...

14

DeskPRO

It centralizes communication from multiple channels, streamlining IT and HR processes with automation...

15

IFS assyst

With over 100 predefined workflows, it simplifies service delivery, allowing both technical and non-technical teams...

Top Halo Service Desk Features

  • Unified IT service platform
  • ITIL-aligned workflows
  • Cross-departmental functionality
  • Multi-channel conversation management
  • Centralised task management
  • Full CMDB support
  • RMM integration capabilities
  • Proactive issue prediction
  • Automated resolution insights
  • Codeless AI-enhanced analytics
  • Customisable reporting dashboards
  • Effortless billing automation
  • Unlimited assets management
  • Scalable business solutions
  • Legacy workflow transformation
  • Enhanced resource utilisation
  • Comprehensive customer support
  • Seamless collaboration tools
  • Global client partnership network
  • Free trial availability