Sitehelpdesk HelpDesk
This feature-rich help desk software is designed for internal support functions, enabling employees to submit inquiries directly through an Intranet link. It offers onlin... This feature-rich help desk software is designed for internal support functions, enabling employees to submit inquiries directly through an Intranet link. It offers online support, request tracking, and self-help options, ensuring continuous assistance. With fast deployment, GDPR compliance, and seamless integration with SLAmonitor and EMLmonitor, it adapts to various organizational needs.
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Company Information
- Company: Sitehelpdesk
- Country: United Kingdom
Top Sitehelpdesk HelpDesk Features
- Web browser-based access
- Quick installation process
- GDPR compliance
- Intranet integration
- Online support availability
- Request tracking functionality
- Self-help resources
- Comprehensive reporting tools
- Detailed enquiry statistics
- Internal call logging
- Network-wide access for operators
- Cloud hosting option
- Upgradeable to advanced features
- Facilities management integration
- External customer support option
- SLA monitoring integration
- Email to ticket conversion
- Customizable reporting options
- User-friendly interface
- Multi-department support capabilities
