UniVoIP Cloud Contact Center
The UniVoIP Cloud Contact Center offers a fully scalable communication solution that enhances customer interactions across SMS, email, social media, web chat, voice, and self-service options. This industry-leading, enterprise-grade platform empowers agents and supervisors to engage proactively, ensuring seamless service tailored to customers' preferred channels and timing.
Top UniVoIP Cloud Contact Center Alternatives
Telebroad ACD Panel
The Telebroad ACD Panel offers real-time monitoring of live calls, allowing users to manage agent behavior and supervise call queues efficiently.
SparkTG VCC
The Virtual Contact Center Lite streamlines business communications, ensuring every call is managed with precision and professionalism.
The Reporting Engine
The Reporting Engine offers specialized call center reporting software, empowering users to effortlessly access vital statistics essential for tracking performance metrics.
Newbridge
The Newbridge UCaaS cloud contact center platform revolutionizes communication with its seamless integration of Omnichannel, IVR, social media, workforce management, and office telephony.
Qubicles
This innovative platform combines essential features for both enterprise contact centers and small work-at-home businesses.
Inova Desktop Presenter
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Call2Kitchen
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Hammer Cloud Platform
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TrackMyLeads
It enables users to seamlessly track and qualify potential clients through each stage of the...
EVS7
With its intuitive interface and rapid setup, agents can manage calls efficiently from any location...
USAN Realm
It allows for easy management of multiple Amazon Connect instances, reducing deployment time by 40%...
Dialing Innovations Call Center Application Suite
By integrating AI into workflows, it minimizes routine tasks, allowing teams to concentrate on performance...
TxContact
It consolidates calls, web chats, emails, and social media interactions into a single platform...
Brekeke CCS
With features such as multi-tenant support, smart call queues, and multi-language capabilities, it enhances agent...
