Zoho CRM provides customer service management software that helps your business to close the deals more quickly. It features visitor tracking, Google AdWords integration, lead management, contact manager, account management, sales collateral, web forms, workflow automation, marketing automation, and more. The service is provided by Zoho Corporation Pvt. Ltd., a company based in Chennai, India.
Top Zoho CRM Alternatives
- Microsoft Dynamics
- Customer Relationship Management
Top Zoho CRM Alternatives and Overview
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Copper is a customer relationship management (CRM) system. It manages...
Affinity is a client relationship management application that gets insights from connections found inside and outside the client's system.
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Customer Relationship Management
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Zoho CRM Review and Overview
Zoho CRM is a Customer Relationship Management software used by over 150,000+ businesses across 180 countries on the globe to do better business. It helps businesses to have a higher conversion rate with leads indulge more with their customers, and as a result of this, generate higher revenue. Zoho CRM has been awarded ‘Best Enterprise Software Vendor’ by Constellation Research and has also won the ‘Business Choice Award for CRM’ by PCMag. It has also been rated highly by both customers and critics across several platforms like App Store, Play Store, and even Capterra for its services.
Zoho CRM – The complete CRM product
Zoho CRM provides its users with unmatched leverage over other software. Using it, users can connect with their customers easily as they get access to customer’s contact details, which involve phone, social media handles, and emails. They also get the accessibility to have a live chat with a customer. Moreover, Zoho’s intelligent system lets users know the impact of communication and suggests the best way and time to approach the customer to have a higher chance of a lead conversion.
Another standout feature that makes the operations more efficient is the Automation, which ensures that users get to streamline the process and automate the repetitive tasks, which in turn will save a lot of time that can be used to generate a more significant number of leads or work on another vital aspect. Zoho also provides users with a conversational AI called Zia that helps them with numbers, data, alerts, and notifications related to their CRM through smart chat. Get access to any data just at the thought of it.
Apart from connecting and automation, users Zoho aids users with real-time reports and provides them an insight into how their strategies have been paying off. It presents the data lucidly and interactively to showcase the performance of the organization in various sectors and regions. Users can track the vital indicators using these analytics for current trends or even future predictions.
Zoho CRM has all the essential features, correct. However, there are other attributes, too, that make it a highly rated CRM product. These include its user-friendly UI, accessibility from Android and iOS devices, extensible data platform with the facility to migrate data through easy import and export functions, and flexible month-to-month contracts with transparent pricing. These all things, in addition to its features, make it a top choice for esteemed organizations like Amazon. EuroKids, Hotstar, and OLA.
Company Name: Zoho Corporation Pvt. Ltd
Company Address: 4141 Hacienda Drive, Pleasanton,CA, USA
Founded in: 1996
- Lead Management
- Contact Management
- Account Management
- Sales Collateral
- Web Forms
- Workflow Automation
- Marketing Automation
- Opportunity Management
- Role-based Security
- Sales Reports & Dashboards
- Advanced CRM Analytics
- Sales Tracking
- Google Adwards Tracking
- Visitor Tracking
- Gamification Sales
- Territory Management
- Sales Forecasting
- Social CRM
- Phone Bridge
- Email Engage
- CRM Customization
- Custom Apps
- Custom Functions
- Developer API
- Mobile Applications
- Card Scanner App