Contact Center Knowledge Base Software
Verizon Knowledge Assist
Verizon Knowledge Assist revolutionizes customer service by merging human expertise with artificial intelligence. This solution empowers agents with real-time, precise...
Stonly
Empowering support agents and enhancing customer self-service, this platform leverages personalized knowledge and AI-driven automation. It creates interactive guides tailored...
Enghouse eKMS
Enghouse eKMS empowers organizations to deliver an exceptional self-service experience by ensuring that knowledge is well-organized and easily accessible. By...
OvationCXM
OvationCXM is a cutting-edge contact center knowledge base software that unifies customer experience data, enabling banks and partners to streamline...
Serviceware Knowledge
Serviceware Knowledge is an advanced contact center knowledge base software designed to enhance knowledge management. It enables users to create,...
AgentHub
AgentHub revolutionizes the agent experience by providing a single-screen interface that integrates seamlessly with existing tech stacks. Its rules-based scripting...
amberSearch
amberSearch transforms the accessibility of internal knowledge within organizations. By integrating various systems and employing AI-driven search capabilities, it enables...
Mayday
Centralizing knowledge effectively, this AI-powered contact center knowledge base software enhances customer service efficiency. It provides an intuitive platform for...
ClearMash
ClearMash transforms contact center efficiency by providing agents with a powerful search engine that quickly locates relevant knowledge items, call...
Happitu
Happitu empowers contact centers to elevate customer experiences with its innovative workforce and scripting platform. By analyzing every interaction, it...
MOJO-CX
Instantly analyze 100% of your demand with MOJO-CX, ensuring complete visibility of agent interactions across voice and digital channels. With...
Pulsedesk
Pulsedesk revolutionizes customer support by automating responses tailored to specific situations, enhancing satisfaction while keeping costs low. With seamless integration...
Swarmica
Swarmica offers a seamless overview of the KCS journey, highlighting next steps, dependencies, and achievements through its development tree. Agents...
Zervicio
Zervicio.com revolutionizes after-sales service with its cloud-based platform, enabling seamless automation of customer support. By connecting customers, agents, and service...
