AgentHub
AgentHub revolutionizes the agent experience by providing a single-screen interface that integrates seamlessly with existing tech stacks. Its rules-based scripting and step-by-step guidance empower agents to resolve customer inquiries quickly and accurately, reducing training times and enhancing overall service quality. With real-time telemetry data, organizations gain actionable insights to optimize performance and drive cost savings.
Top AgentHub Alternatives
OvationCXM
OvationCXM is a cutting-edge contact center knowledge base software that unifies customer experience data, enabling banks and partners to streamline interactions.
Happitu
Happitu empowers contact centers to elevate customer experiences with its innovative workforce and scripting platform.
Enghouse eKMS
Enghouse eKMS empowers organizations to deliver an exceptional self-service experience by ensuring that knowledge is well-organized and easily accessible.
Verizon Knowledge Assist
Verizon Knowledge Assist revolutionizes customer service by merging human expertise with artificial intelligence.
Serviceware Knowledge
Serviceware Knowledge is an advanced contact center knowledge base software designed to enhance knowledge management.
amberSearch
amberSearch transforms the accessibility of internal knowledge within organizations. By...
Stonly
It creates interactive guides tailored to individual customer journeys, facilitating smooth activation and issue resolution...
Mayday
It provides an intuitive platform for agents to quickly access information, reducing time spent searching...
Zervicio
By connecting customers, agents, and service managers anytime, anywhere, it streamlines service requests and complaints...
ClearMash
This real-time access ensures agents can deliver accurate answers swiftly, enhancing customer satisfaction without relying...
Swarmica
Agents can effortlessly search the knowledgebase from their workspace, capture missing insights promptly, and manage...
MOJO-CX
With customizable voice analysis triggers, organizations can enhance compliance, identify vulnerable customers, and improve overall...
Pulsedesk
With seamless integration across Gmail, WhatsApp, client portals, and live chat, it allows effortless query...
Top AgentHub Features
- Rules-based scripting
- Step-by-step guidance
- Two-way integrations
- Single screen interface
- Instant access to answers
- Reduced handle times
- Increased speed to proficiency
- Enhanced quality and CSAT
- Customizable integration options
- Real-time telemetry data
- Comprehensive reporting capabilities
- Insights on customer inquiries
- Performance tracking of agents
- Next-best-action guidance
- Quick onboarding process
- Easy implementation and maintenance
- Elimination of application switching
- Focus on critical integrations
- Cost-saving ROI calculator
- Agent performance coaching.
Top AgentHub Alternatives
- OvationCXM
- Happitu
- Enghouse eKMS
- Verizon Knowledge Assist
- Serviceware Knowledge
- amberSearch
- Stonly
- Mayday
- Zervicio
- ClearMash
- Swarmica
- MOJO-CX
- Pulsedesk
