Expect Referrals made its entry into referral marketing in the year
2010. Based in Orlando, Florida, the company aims to become the best
software product in referral marketing that bridges the gap between
consumers and businesses.
Design and Customization
design and layout of your referral widget is an important aspect in
getting more referrals from your customers. Stylish and intuitive design
formats also help your customers stay engaged. Expect Referrals
provides its users trendy and professionally designed templates with
multiple layout options. A template editor allows users to customize
images, text and styling based on their requirements. A 15mb image
upload storage space is also provided to handle custom imagery that you
may want to use. Text editors, integrated spell checkers and auto scale
image sizing options allow complete control over the design requirements
of your referral program.
product and its benefits should be the real reasons for your customers
to refer you. However, the rewards you offer for referring your products
must also add to the motivation. With Expect Referrals, users can opt
for redemption based incentives as well as Multi-Tiered Bonus
incentives. While the former helps you reward customers who actually get
others to buy your product, multi-tiered incentives allow you to create
multiple levels of referrals to encourage even more sharing. Giving
special high-value rewards to customers who bring in multi-tiered
referrals can help you grow your business exponentially in a much
More and more,
people are connecting with each other through their smartphones. For any
refer-a-friend program to be successful, it must be mobile ready.
Expect Referrals' referral software offers a mobile platform that allows
customers to refer your products quickly and on the go. The software
also automatically generates a downloadable quick response (QR) code
that can be scanned to immediately connect to your mobile site. This
makes mobile sharing a lot easier and quicker.
Referrals' template editor allows you to add a Facebook Like button
right in your referral widget. In addition, the software posts or tweets
your offer directly to your customer's chosen friends when they log in
to their Facebook or Twitter account. This allows your customers to
effortlessly spread the message about your product via popular social
In addition to
setting up suitable reward programs for your advocates, it is extremely
important to monitor the health of your referral marketing system.
Expect Referrals' visual charts give you a quick snapshot of your
referral program. Metrics such as the number of referrals, referrals
over time, top 5 customers, referral sources, social media stats, etc.
help you tweak your reward program to get the most out of it. The
reports can also be exported to Microsoft Excel spreadsheets for further
analysis or to upload to another system.
Referrals supports the referral software through a customer ticket
system. Users can also contact the Expect Referrals team via email. A
knowledge base section allows users to obtain the latest software
updates, get answers to their questions from the community, and share
feature suggestions. A ROI calculator is also provided for users to find
out if their referral system is generating a profit.
you're looking at expanding your business with the help of a customer
referral program, Expect Referrals offers a stylish, fully customizable
option that can help you increase your customer base quickly. Mobile and
social sharing possibilities allow you to reach out to a wider
audience, and flexible reward options ensure that your customers stay
engaged. A comprehensive reporting system also lets you keep an eye on
the profits that your program is generating.