Aloware
Aloware offers a cloud-based Contact Center software that centralizes lead management, calls, and SMS communication. It features smart routing, autoresponders, and a Power Dialer for efficient outreach. Users benefit from browser-based calling, real-time dashboards, and seamless CRM integration, ensuring a streamlined experience for sales and support teams.
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Top Aloware Features
- Smart routing capabilities
- Autoresponders for leads
- Cloud-based solution
- No hardware requirements
- Browser-based calling
- Mobile app access
- Power Dialer functionality
- SMS messaging integration
- Local presence for calls
- Real-time call and activity dashboard
- Call triggers on form submissions
- Automatic caller ID matching
- CRM compatibility and syncing
- Call recording features
- Voicemail recording automation
- Waste-free inbound call handling
- Preview and predictive dialing
- Text-enabled lines by default
- Integrated fax and MMS support
- Enhanced sales workflow management
