Sharpen
Attendees of the two-hour in-person CX technology training can unlock 20% more revenue by mastering the art of identifying sales opportunities. With immediate ROI from Usable AI™ and robust support, participants will learn to enhance customer interactions, optimize agent performance, and drive sustainable growth—all in a user-friendly environment.
Top Sharpen Alternatives
Cloud Call Center
Revolutionizing customer engagement, this cloud-based call center leverages AI and automation to enhance both employee and customer experiences.
CallMiner Eureka
CallMiner Eureka empowers organizations to analyze every customer interaction, uncovering critical insights that drive meaningful business transformation.
Toky
This innovative business phone system enables seamless communication between teams and customers, allowing calls and messages via various platforms.
Quiq Messaging
Quiq Messaging empowers businesses to harness the full potential of AI with its AI Studio, enabling rapid design, deployment, and optimization of intelligent agents.
Calabrio One Suite
Calabrio One Suite is a cloud-based call center software that enhances workforce optimization through AI-powered analytics.
MV Business VoIP
This all-in-one call center software enhances communication for businesses of all sizes.
CallHippo
With features like skill-based routing, real-time monitoring, and automated dialing, it maximizes productivity and ensures...
Inbound Call Center
Its unique supervisory features allow monitoring, whispering, and barging in on calls...
Avaya Aura
It simplifies the transition from outdated, siloed systems while embracing session-based technologies...
Amazon Connect
Its powerful analytics and real-time insights empower agents and supervisors to enhance performance...
Call Center Software
With features like predictive dialing, integrated CRM, and customizable SMS templates, it enables smarter campaign...
Aloware
It features smart routing, autoresponders, and a Power Dialer for efficient outreach...
Zingtree
It guides agents through complex processes, ensuring accurate customer information retrieval and management...
Parrot Cloud Call Center
With features like predictive dialing, advanced reporting, and intuitive coaching capabilities, businesses can enhance efficiency...
CallCenterNOW
Formerly known as ChaseData, it offers powerful tools for agents to engage customers efficiently from...
Top Sharpen Features
- Usable AI™ for immediate ROI
- Award-winning support team
- Intuitive agent interface
- 99.999% uptime guarantee
- Easy onboarding process
- Predictable compensation program
- 6-month satisfaction guarantee
- Real-time data analytics
- Automated workflow management
- Custom data reporting capabilities
- AI-supported decision-making
- Integrated communication solutions
- Low code / no-code interface
- Remote-friendly experience
- Performance management tools
- Self-coaching for agents
- Scalable to meet demand
- Unified service interaction measurement
- Agent engagement enhancement
- Comprehensive training programs
