Parrot Cloud Call Center
Revolutionizing customer interactions, EVS7's cloud-based call center software empowers agents with seamless access to tools for managing inbound and outbound calls. With features like predictive dialing, advanced reporting, and intuitive coaching capabilities, businesses can enhance efficiency, reduce costs, and optimize performance, all while ensuring exceptional customer service.
Top Parrot Cloud Call Center Alternatives
Aloware
Aloware offers a cloud-based Contact Center software that centralizes lead management, calls, and SMS communication.
Sales Sling
Sales Sling integrates activity-based selling technology within its power dialer, enabling sales agents to focus on actionable tasks effortlessly.
Amazon Connect
Amazon Connect revolutionizes customer service by integrating native AI across all channels, enabling seamless interactions without complex integration.
CallFire Cloud Call Center
The CallFire Cloud Call Center offers a flexible, web-based solution for managing outbound call operations, suitable for telemarketing, debt collection, and market research.
Inbound Call Center
This Cloud Call Center solution revolutionizes customer service management with over 120 real-time Key Performance Indicators, enabling precise performance tracking.
MV Business VoIP
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SpitFire
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Quiq Messaging
Seamlessly integrated across multiple communication channels, it enhances customer interactions by automating routine tasks, boosts...
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It allows supervisors to view queue activity, manage agent states, transfer or reorder calls, and...
CallMiner Eureka
With AI-driven analytics, it enhances agent performance, automates quality monitoring, and identifies sentiment nuances, ensuring...
Monet Live WFO
With rapid cloud deployment, it simplifies forecasting and scheduling, enhancing operational efficiency...
Sharpen
With immediate ROI from Usable AI™ and robust support, participants will learn to enhance customer...
Vodia PBX
Managed voice for you small to enterprise business as well as your residential customers...
Cloud Call Center
Built on AWS, it integrates seamlessly with leading CRMs like ServiceNow and Salesforce, enabling organizations...
Top Parrot Cloud Call Center Features
- Advanced data reporting tools
- Unlimited calling to US/Canada
- Predictive dialing up to 5 lines
- Blended campaign management
- Campaign-specific caller ID
- Customizable call scripts
- Real-time call monitoring
- Seamless inbound and outbound calls
- Cloud-based accessibility
- Effortless agent login process
- Comprehensive coaching features
- Enhanced performance analytics
- Cost-effective pricing plans
- Flexible workforce deployment
- Intuitive CRM integration
- Easy campaign setup
- Detailed performance insights
- Multi-channel communication support
- Automated call distribution (ACD)
- Interactive voice response (IVR) system.
