Freshdesk
Freshdesk empowers businesses to deliver outstanding customer service by centralizing communications across email, phone, chat, and social media. With features like smart workflow automation, AI-driven chatbots, and customizable help centers, it enhances agent efficiency and customer experience. Over 50,000 renowned brands trust it for streamlined support and insightful analytics.
Top Freshdesk Alternatives
osTicket
osTicket is a user-friendly customer support platform that empowers businesses to enhance their service offerings.
SMART SERVICE DESK ITSM
The SMART Service Desk ITSM solution, headquartered in Dallas, Texas, offers a robust, flexible platform tailored to manage the entire IT service lifecycle.
DoneDone
Workflow management becomes effortless with DoneDone, which streamlines bug tracking, task management, customer support, and hiring processes.
UseResponse
This customer support platform excels with its diverse array of features designed for businesses of all sizes.
AzureDesk
AzureDesk offers a powerful Ticket Management System that transforms emails into support tickets, ensuring efficient handling of customer inquiries.
Agiloft
Provides IT service management software that allows you to adapt to your business needs more quickly by simplifying complex systems.
Reamaze
It features embeddable snippets, multi-brand support, unlimited support emails, team presence, social media integration, reporting...
AloTech
With intelligent call routing, self-service options, and robust integrations, it streamlines incoming and outgoing calls...
Pylon
It features AI-driven article drafting, workflow automation with Triggers, and robust account management tools, ensuring...
GoTo Resolve
It enables proactive device management, automated issue detection, and seamless integration with existing tools...
SherpaDesk
It simplifies ticketing, invoicing, project management, and time tracking into a single platform...
UserEcho
By organizing content effectively, it empowers users to resolve common queries independently, reducing ticket volume...
Groove
Its user-friendly shared inbox streamlines team collaboration, allowing for efficient organization and prioritization of requests...
Cireson Analyst Portal
Utilizing advanced HTML 5 technology, it allows users to efficiently handle incidents, service requests, change...
OTRS
It features ticket management, automation, and extensive reporting capabilities...
